Emergency Response Episodes

National Parks' search and rescue family liaison officer, Moose Mutlow, joins host Tim Conrad, APR, and shares how they connect incident command to families and friends to ensure strong communication throughout searches. Listen For: 01:50 - The roles of search and rescue and family liaison officers 10:33 - Setting the stage 28:40 - The idea of truth 40:28 - Finale - Three questions

Author Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the final of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues. Listen For: 01:08 - Who to trust? 11:17 - Is that a trusted spokesperson? 15:22 - They turned off the news and turned on an app 22:53 - Finale - Three quick questions

Author Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the second of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues. Listen For: 01:05 - Communicating in the chaotic Trump style 10:40 - Media literacy 14:12 - Navigating global conflicts 19:45 - How values can be used to navigate division

Author Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the first of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues. Listen For: 01:15 - From Practitioner to Author 11:27 - The Role, Skills and Practice of a Public Information Officer 20:30 - Communications is Two-way or It's Not Communications 28:04 - Evolving as a PIO

It was the year 2008. Newspapers, local and provincial/state broadcast TV news, and radio news dominated the media landscape. Misinformation wasn't a word that was used. These are the stories of the before times. When coordinating more news media was easier than responding, developing, coordinating, producing, and posting media on all channels.

Is building an emergency program a matter of simply responding to crises, or does it require something more?   In the final episode of the two-part series, host Tim Conrad talks with Steph Masun about the vital role of community, communication, and adaptability in emergency management.   With years of experience in the Cariboo Regional District's emergency program, Steph shares insights into the creation and continuity of an effective emergency response, emphasizing the importance of building a legacy, nurturing relationships, and continuous improvement.   From floods to fires, to landslides, learn how communities and emergency professionals can work together to navigate the unpredictable landscape of crisis management.

Disaster communications isn’t just about fighting fires – it’s about connecting communities amidst chaos. In this episode, host Tim Conrad discusses the intense challenges and strategies behind managing public relations during the 2023 British Columbia wildfire season. Guest Jan Enns delves into her own experiences with evacuation and loss, while highlighting the critical importance of mental health for responders and residents. Together, they share valuable insights on how to navigate the complexities of crisis communications, emphasizing the power of empathy, community engagement, and resilience.