Gia Warren

Gia Warren is a strategic operations and program management leader with extensive experience driving operational excellence, enterprise programs, and cross-functional initiatives across global organizations. With more than a decade of leadership experience, she specializes in building scalable operational frameworks, leading high-performing teams, and delivering measurable business outcomes.

At Lumen, Gia leads global service delivery teams responsible for complex operational programs supporting enterprise customers and hyperscalers. She manages multimillion-dollar budgets, drives operational strategy, and partners with executive stakeholders to ensure seamless delivery and high customer satisfaction.

Previously, Gia held leadership roles at Intel, Amazon, and AT&T, where she led large-scale corporate initiatives, enterprise program operations, and high-volume operational environments. Her work has resulted in $5M in recovered revenue, $3M in cost savings, and customer satisfaction improvements exceeding 98%.

Gia holds an MBA from Keller Graduate School of Management and a bachelor’s degree in Business Administration from Roosevelt University.