Systems/Operations Episodes

April 12, 2021

19: On Leaning Out, Saying No & Bret Michaels (feat. Crista Grasso)

What keeps your fans returning, year after year? What stays in their hearts and grows with them? And - what is just noise? For most small businesses knowing what to ditch, what to delay, and what to double down on …

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March 22, 2021

16: On Community, Conversation & Kobra Kai (feat. Ryan Alford)

"Real wants to do business with real." We've all been told a million times that authenticity and transparency are essential, right? But - why does it actually matter? This week, big-time marketer and multi-business-owner Ryan...

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March 15, 2021

15: On Authority, Delegation & Jeopardy (feat. Terry McDougall)

How are you investing your time and energy as a small business owner? Are you spending the majority of your workday in your zone of genius? Or - like so many of us - are you determined to do damn-near-all …

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Jan. 25, 2021

8: On Misfits, Mentors & Dumbledore's Army (feat. Mel McSherry)

Launching a business takes gumption and a dream. Sustaining that business? Well, that requires patience, tenacity, support, and a rock-solid plan. How can we take our profitability seriously without killing what's shiny? On t...

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Dec. 21, 2020

3: On Persistence, Talent & Dave Matthews Band (feat. Bryce Conlan)

There are approximately 9 billion pieces of content about starting a small business - but sustaining that business? Not so much. What does it take to find your footing in your market, and how can you stay put once you …

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Dec. 7, 2020

1: On Authenticity, Drive & Ren & Stimpy (feat. Diann Wingert)

We hear so much about authenticity, transparency, and the need to stand out. But what does any of that actually mean - and how do you know if you're showing the right sides of yourself? Therapist-turned-coach Diann Wingert si...

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