Stop Bleeding Hours on Scheduling: How Pivot Cuts 15 Hours to One
In this episode, Jay and Dom talk with the team behind Pivot, a Montreal restaurant tech company that's actually built by people who've worked in restaurants.
They get into one of the biggest headaches in the industry: scheduling, payroll, and trying to make five different systems talk to each other. The Pivot founders walk through how their AI scheduling works (it's literally one click), how tips and payroll sync up automatically, and why connecting your existing tools is way smarter than piling on more software.
Pivot basically acts like the brain of your operation—connecting your POS, reservations, and payroll so you're not chained to a laptop in the back office. More time on the floor, with your team, with guests. You know, the stuff that actually matters.
They also share some real numbers: restaurants cutting scheduling time from 12–16 hours a week down to under an hour. The whole conversation is about simplicity, not complexity—and why tech built by people who've actually worked a Friday night dinner rush just gets it in a way most software doesn't.
Worth a listen if you run a restaurant, manage multiple spots, or you're just curious how AI can actually help day-to-day ops without making your life harder.
Learn more about Pivot : https://www.pivotapp.ca/en