WEBVTT
00:00:00.080 --> 00:00:08.099
If you're not using AI, we'll not hire you, because in my world, as a developer, ai will increase your productivity 30 to 40%.
00:00:08.099 --> 00:00:11.179
I'm not going to go and hire somebody that's operating at 100%.
00:00:11.179 --> 00:00:13.388
I need 130 to 140.
00:00:13.388 --> 00:00:14.603
That's what I'm paying for.
00:00:16.007 --> 00:00:28.487
Hi docs, Welcome to the EntreMD podcast, where it's all about helping amazing physicians just like you embrace entrepreneurship so you can have the freedom to live life and practice medicine on your terms.
00:00:28.487 --> 00:00:30.312
I'm your host, Dr Imna.
00:00:35.441 --> 00:00:43.326
This is going to be a very like, super, super exciting one, because I have a special guest on here and you guys done very careful about the guests.
00:00:43.406 --> 00:01:14.034
I bring on the Entremd podcast and we're going to talk about something that we haven't talked on the podcast yet, which is artificial intelligence, and you'll get to figure out a little bit about why I haven't talked too much about it, but I have brought someone who is phenomenal at the use of AI, someone who is a serial entrepreneur, on for us to have this conversation and we're really going to talk about you know the way I think we should be thinking about AI, because you hear this come up a lot in this episode, which is I think it is the greatest.
00:01:14.034 --> 00:01:24.164
Some of the greatest leverage we'll have will be found in AI, but also it is one of the biggest distractions, biggest time sucks and a disadvantage for many people, really.
00:01:24.164 --> 00:01:26.629
So this is going to be so great.
00:01:26.629 --> 00:01:29.334
The ROI on this conversation will blow your mind.
00:01:29.334 --> 00:01:31.750
My guest today is Nnamdi Chinemere.
00:01:31.750 --> 00:01:37.453
Nnamdi I was about to say Dr Nnamdi, because I interview doctors for the most part, so we give you an honorary doctorate.
00:01:37.835 --> 00:01:39.099
I'll take it, you'll take it.
00:01:39.219 --> 00:01:41.442
Okay, Nnamdi, I'm going to let you introduce yourself.
00:01:41.442 --> 00:01:44.647
Let the people know why I'm so excited that you're on today.
00:01:44.968 --> 00:01:46.349
My name is Nnamdi Chiname.
00:01:46.349 --> 00:01:58.685
I'm a tech guy with a lot of business wrapped around it, so I run a consulting firm that helps businesses, that helps transform businesses and their operations, predominantly using technology.
00:01:58.685 --> 00:02:00.287
We do a lot about around.
00:02:00.287 --> 00:02:09.093
Sometimes we build custom software for people or we just show them how to use existing software that is out there already.
00:02:09.093 --> 00:02:22.153
Ai is a big, not to say buzzword, because it's not just a buzz, but AI is out there right now and that's one of the greatest tools in today's world to use to optimize your processes and get a lot of return on your investment.
00:02:22.479 --> 00:02:29.473
Well, I'm all for it, because that's what we're going to talk about today, but tell us how long you've been an entrepreneur for, because I was thinking about it today and I couldn't remember.
00:02:32.460 --> 00:02:33.441
Do you start before I did, or do it like how long?
00:02:33.441 --> 00:02:34.200
That's a good question.
00:02:34.200 --> 00:02:35.021
Where are we starting from?
00:02:35.021 --> 00:02:37.062
Are we starting from Parkway?
00:02:37.062 --> 00:02:40.985
Wow, yeah, probably before then.
00:02:40.985 --> 00:02:46.669
I tried something before then where I built software for the Kleenex it was.
00:02:46.669 --> 00:02:47.530
Those were off.
00:02:47.530 --> 00:02:53.234
I was such a naive at that point when I would go this stuff, but you get a lot of learning from that.
00:02:53.234 --> 00:02:59.638
So that's probably 2002, maybe.
00:02:59.638 --> 00:03:02.439
Yeah, you've been an entrepreneur for a really long time, man yeah, 2002.
00:03:02.800 --> 00:03:10.926
Okay, so serial entrepreneur, tech entrepreneur, really genius at operational efficiency, that's one of the things I've really known you for.
00:03:10.926 --> 00:03:14.751
And so, yeah, we're going to talk about this whole AI thing.
00:03:14.751 --> 00:03:20.080
And, of course, everybody in America loves your accents because you know, we're all about the British accent here.
00:03:20.080 --> 00:03:49.731
But, okay, so I personally have held off on having the conversation about AI for a really long time, and a huge reason for that is because I have seen people go down rabbit holes, blow weeks and months of you know times that they should have been working on their businesses, and they use this time, you know, to study, 3000 different tools that they're not doing anything with, and I'm like, oh gee, like stop, you know, but that doesn't mean we don't use it, right?
00:03:49.731 --> 00:03:55.633
So talk to me about what you think is the right attitude people should have towards AI.
00:03:55.939 --> 00:03:57.002
There are two extremes.
00:03:57.002 --> 00:03:58.847
Right, you've got the one extreme.
00:03:58.847 --> 00:04:00.611
Where is people that would just?
00:04:00.611 --> 00:04:02.442
They're just ignoring it.
00:04:02.442 --> 00:04:06.733
It's like, yeah, it sounds like a buzz, it's hype, it will die out.
00:04:06.733 --> 00:04:08.403
That's not going to happen.
00:04:08.403 --> 00:04:09.448
Ai is here.
00:04:09.448 --> 00:04:11.627
Ai is changing industries.
00:04:11.627 --> 00:04:17.812
Ai is revolutionizing businesses and giving people great ROI on their investments.
00:04:17.812 --> 00:04:19.547
So AI is not going anywhere.
00:04:19.547 --> 00:04:30.415
You then have people who, like you said, get into that rabbit hole and they're just spending hours and hours researching AI, trying different tools, etc.
00:04:32.401 --> 00:04:39.875
I think there's somewhere in the middle right, where people, rather than spend all that time, start simple, right.
00:04:39.875 --> 00:04:44.290
So, for example, when I'm speaking to people, I say, well, you want to get into AI.
00:04:44.290 --> 00:04:45.473
It's quite confusing.
00:04:45.473 --> 00:04:50.853
You've got this urge to try and research everything before you come up with how do you use it in your business?
00:04:50.853 --> 00:04:58.452
I'm like, just stop right, get a basic tool, pay for it and start using it, potentially in your personal life.
00:04:58.452 --> 00:05:03.690
So the way I look at AI is AI gives us a lot of information.
00:05:03.690 --> 00:05:10.827
Right Prior to AI, I would have to go and do a whole lot of research so we might go on Google.
00:05:10.887 --> 00:05:12.252
We're trying to figure out something.
00:05:12.252 --> 00:05:14.324
We have a question that we want to answer.
00:05:14.324 --> 00:05:16.449
I don't know how do I buy a new blender?
00:05:16.449 --> 00:05:18.002
Let's use that as an example.
00:05:18.002 --> 00:05:20.672
You go onto Google, you start searching.
00:05:20.672 --> 00:05:23.221
You ask it a question what are the great blenders out there?
00:05:23.221 --> 00:05:27.872
You've got a hundred articles that you might need to comb through to figure out the different things.
00:05:27.891 --> 00:05:29.182
You start to get confused.
00:05:29.182 --> 00:05:32.771
Eventually you figure something out, maybe three, four hours down the line.
00:05:32.771 --> 00:05:39.471
Right, what AI does for us today is AI takes all of that stress away from us.
00:05:39.471 --> 00:05:41.634
So you ask it a question.
00:05:41.634 --> 00:05:51.646
It has access to the internet, it goes on the internet, it gathers all that information, does all that analysis that you have done over four hours for itself and gives you a summary.
00:05:51.646 --> 00:06:10.235
And the brilliant thing about it is that response that it's giving you is most likely quite personalized to you, because you've asked the question in your own way, you've asked it with requirements that apply to you and it can respond to you and give you great haylod responses to yourself.
00:06:10.235 --> 00:06:15.127
So ai is absolutely powerful and a great tool that everyone, I think, should be using.
00:06:15.127 --> 00:06:31.262
But again, start small and try and use it in your personal life and see how you get along, get comfortable with it, and then you can start progressing from there into your business and maybe giving it more complex things, but at least by that time you've got a good understanding of how it works.
00:06:31.543 --> 00:06:32.427
What's your favorite tool?
00:06:32.427 --> 00:06:36.721
I know there's no standard answer to that, but maybe 70% of the time.
00:06:36.721 --> 00:06:39.307
What is the favorite tool that you recommend people start with?
00:06:39.307 --> 00:06:40.269
Chatgpt.
00:06:40.591 --> 00:06:43.223
I think it's got a good in terms of.
00:06:43.223 --> 00:06:45.286
So you've got in the AI world.
00:06:45.286 --> 00:06:55.406
You've got horizontal AI, which is sort of like your generalist AI it's good at a lot of things and then you've got your vertical AI as well that are very specific about.
00:06:55.406 --> 00:07:05.988
So you might have AIs that are good at creating headshots, ais that are good at deep research, but ChatGPT is a simple one that can help you.
00:07:05.988 --> 00:07:08.800
It's a more general tool and it's easy to.
00:07:08.800 --> 00:07:19.031
I think the reason why I prefer it is just the interface is quite easy to use, whereas some of the other AI tools you know are a bit more confusing.
00:07:19.031 --> 00:07:21.406
So I'll say ChatGPT is probably the best option.
00:07:21.728 --> 00:07:28.629
Some might be thinking about it like use it in my personal life and they may be thinking I'll use it the same way I use Google right.
00:07:28.629 --> 00:07:40.369
So can you help somebody kind of make that transition, because it's a little more than what a Google search could do and many people think about it like I don't even know how I would use it right.
00:07:40.369 --> 00:07:49.653
Can you give some simple scenarios of this is how you can use it for things you're already doing, but you can start outsourcing this to AI.
00:07:51.339 --> 00:07:51.641
Yeah.
00:07:51.641 --> 00:07:54.771
So, ok, I'll give you an example, my own example.
00:07:54.771 --> 00:07:58.810
When I started, it was a bit of a shock when I started using it to see what it could actually do.
00:07:58.810 --> 00:08:11.435
So my kids homeschool, like you know, and when they, when they were about to start homeschooling, I needed to buy headsets that they can use for classes, because they still go to classes, but their classes are online.
00:08:11.435 --> 00:08:13.747
So I needed to get them headsets.
00:08:13.747 --> 00:08:16.228
And there I was thinking, ok, I need to get them headsets.
00:08:16.228 --> 00:08:17.586
What do I need to think about?
00:08:17.586 --> 00:08:23.211
I needed to have some noise cancelling so if someone is screaming at home, it doesn't get through and get into their classes.
00:08:23.211 --> 00:08:32.466
If we wanted them to go and sit down in a cafe and harm their classes, I don't want noise from outside to come in.
00:08:32.466 --> 00:08:34.250
So I had all these requirements and I went searching.
00:08:34.270 --> 00:08:41.046
It took me about four hours, I think, to come up with a headset that met the requirements for me, right?
00:08:41.046 --> 00:08:47.845
I bought two of them for my two kids and I carried on, and this was before I actively started using AI.
00:08:47.845 --> 00:08:58.864
I had them installed on my laptop, but for some reason, I was going down my old path, which is the default is open a browser, you go to Google and you search, you do all the research.
00:08:58.864 --> 00:09:04.462
I went through probably about 20 websites, maybe about five or six YouTube videos.
00:09:04.462 --> 00:09:06.429
So that's the process I went through.
00:09:06.429 --> 00:09:10.288
And then I started using ChatGPT and I thought to myself you know what?
00:09:10.288 --> 00:09:18.633
I'm going to ask ChatGPT to answer to the question, to find me headsets that meets that particular requirement.
00:09:18.633 --> 00:09:19.600
And I gave you all the details.
00:09:19.600 --> 00:09:22.527
I want them to be able to use in a cafe X, y, z, da, da, da.
00:09:22.986 --> 00:09:26.894
And in two seconds it gave me a list of six headsets.
00:09:26.894 --> 00:09:30.826
The one I picked was the second one on the list.
00:09:30.826 --> 00:09:36.842
Wow, so that's four hours versus two seconds.
00:09:36.842 --> 00:09:39.149
Maybe it took me about 30 seconds to write it.
00:09:39.149 --> 00:09:43.866
So I just say one minute, right, but again, four hours to one minute.
00:09:43.866 --> 00:09:45.671
And it was right there in front of me.
00:09:45.671 --> 00:09:50.369
It actually gave me a few videos to go on and videos I could watch about that headset.
00:09:50.369 --> 00:09:54.186
So I'm like, wow, okay, this is changing the game.
00:09:54.186 --> 00:09:56.071
Yes, this is definitely changing the game.
00:09:56.419 --> 00:09:56.860
That is wild.
00:09:56.860 --> 00:10:17.042
And if you think about that because the reason why I asked you that question is because we do these things by default we have a certain way of going after information we need to get, whether that is planning a vacation or, in your case, a headset you want to do, or comparing to schools or you know some tool thing for, like, you know, like even menus, like what am I going to eat?
00:10:17.042 --> 00:10:17.764
What are my options?
00:10:17.764 --> 00:10:20.009
I have these things in my fridge.
00:10:20.009 --> 00:10:20.971
What could I make with them?
00:10:20.971 --> 00:10:27.572
I don't want to go shopping, right, and when you think about all those things, there's so many hours that we spend.
00:10:27.572 --> 00:10:32.032
So, for instance, you're talking about saving four hours on one search.
00:10:32.032 --> 00:10:33.365
So think about it.
00:10:33.365 --> 00:10:37.851
If we did that every day for a month, that's 120 hours.
00:10:37.851 --> 00:10:47.488
That is a ridiculous number of hours, right, and so the amount of time saving that can be done is so mind blowing.
00:10:47.727 --> 00:10:48.389
It's incredible.
00:10:48.450 --> 00:10:55.984
And once you start, then what you're doing is you've created a pattern, interrupt that you're no longer just thinking, oh, if I want something, go search for Google.
00:10:55.984 --> 00:10:58.650
But I have to analyze it and I have to come up with the questions.
00:10:58.650 --> 00:11:00.202
I have to do everything to.
00:11:00.202 --> 00:11:05.653
Now I have an assistant who can kind of do these things and I can save all this time.
00:11:05.653 --> 00:11:14.328
Once you see the pattern, once you start functioning that way, it becomes the new Google search and so in your business you start functioning the same way.
00:11:14.328 --> 00:11:15.613
So it's super powerful.
00:11:15.740 --> 00:11:28.186
So let me tell you one of the things that concerns me about AI, which this is one of the reasons I didn't talk about it till I fully developed what I consider is the responsible way and the safe way to use AI.
00:11:28.186 --> 00:11:37.649
One of the things is, after you ask it questions for so long, it becomes like this pillar of information that is never wrong.
00:11:37.649 --> 00:11:45.785
So it's almost like we no longer trust ourselves and our judgment and our dreams and what we really want done, and all of this.
00:11:45.785 --> 00:11:58.086
And we start outsourcing our original thoughts to AI, right, and so I tell people I'm like, oh, my goodness, like you're the visionary, you're the one giving it direction.
00:11:58.086 --> 00:12:01.000
It's your, your assistant, like you, can't reverse those roles.
00:12:01.000 --> 00:12:03.025
It takes you to a bad neighborhood.
00:12:03.025 --> 00:12:03.788
Talk to me about that.
00:12:03.808 --> 00:12:18.645
You may not agree or not, but you know like talk to me about you know what comes up for you when you, when you think about that one key thing to say here is that ai can make mistakes, so we need to be careful about that, so we can't just take everything it gives us as as gospel.
00:12:18.645 --> 00:12:25.004
Sometimes we need to verify what it's saying to us or ask the AI to verify its response.
00:12:25.004 --> 00:12:26.769
That's one way to get around that as well.
00:12:26.769 --> 00:12:28.860
So, yes, I do agree with you.
00:12:28.860 --> 00:12:30.764
An AI is a tool.
00:12:30.764 --> 00:12:31.806
It's an assistant.
00:12:31.806 --> 00:12:34.291
It doesn't replace you.
00:12:34.291 --> 00:12:38.344
It doesn't replace the unique things about you that you bring to the table.
00:12:38.344 --> 00:12:42.072
Ai just helps you through that process.
00:12:42.072 --> 00:12:44.022
So you've got a thinking process.
00:12:44.022 --> 00:12:45.566
You've got strategies that you use.
00:12:45.566 --> 00:12:48.211
You can use AI to help you enhance that.
00:12:48.211 --> 00:12:50.183
So, for example, you might want to.
00:12:50.384 --> 00:12:55.293
You need to give a talk in a live event or something like that.
00:12:55.293 --> 00:12:56.602
You can use the tool.
00:12:56.602 --> 00:12:59.369
Obviously, you've got what you want to speak around.
00:12:59.369 --> 00:13:02.383
You've framed it and then you can use the tool as a copywriter.
00:13:02.383 --> 00:13:06.190
But you need to be original to yourself.
00:13:06.190 --> 00:13:06.812
You.
00:13:06.812 --> 00:13:09.042
You should generate the concepts around what.
00:13:09.042 --> 00:13:12.711
You can use it to research to help you form your concept.
00:13:12.711 --> 00:13:20.211
But at the end of the day, ai is a tool to help you can help you write the the for your talk.
00:13:20.211 --> 00:13:22.414
It can help you with presentations.
00:13:22.414 --> 00:13:23.484
It can help you with.
00:13:23.484 --> 00:13:30.570
In my own world it will help us with writing code and things like that, but at the end of the day, we are the architects of the code.
00:13:30.570 --> 00:13:34.720
Ai is just helping us do the grunt work, making things faster.
00:13:35.121 --> 00:14:07.842
Oh, I love that we're the architects, right, and this is just helping us do the grunt work no-transcript child that way.
00:14:07.842 --> 00:14:10.333
But there's something you're trying to do.
00:14:10.333 --> 00:14:18.394
There's something you're trying to accomplish right, like for OnTrim, they have a very specific thing and very specific thing that's driving me.
00:14:18.394 --> 00:14:20.639
You know, I want to help physicians.
00:14:20.639 --> 00:14:22.822
We did not get a business education.
00:14:22.822 --> 00:14:28.942
If we're not helped, the healthcare system in America is going to collapse and all of these things.
00:14:28.942 --> 00:14:36.268
I want to help a hundred thousand people for a very specific reason because if I could touch 10%, then I can help, like all of this stuff.
00:14:36.268 --> 00:14:47.010
Now I can take this to AI and amplify it and package it and all of this stuff, but that original thought, the direction, all of that division, has to come from me.
00:14:47.010 --> 00:14:48.581
It has to come from me.
00:14:48.962 --> 00:14:49.364
Absolutely.
00:14:49.364 --> 00:14:51.331
I mean, you're the one interacting with the people.
00:14:51.331 --> 00:14:55.668
Remember, if you're, if you've got practice, you're interacting with the patients, not the AI.
00:14:55.668 --> 00:14:59.967
The AI is just there to help you form your ideas or help you with tasks.
00:15:00.208 --> 00:15:01.591
Yeah, it does make mistakes, right.
00:15:01.591 --> 00:15:04.870
Like I asked it something about statistics on private practices.
00:15:04.870 --> 00:15:08.210
It's like 23 of private practices do this and 46% do this.
00:15:08.210 --> 00:15:14.346
And I was like, wait, I've been researching this data Like ever since I started Ontario MD seven years ago.
00:15:14.346 --> 00:15:15.991
I have never seen these stats.
00:15:15.991 --> 00:15:19.484
And I'm like can you cite where you got this data from?
00:15:19.484 --> 00:15:24.070
And it says, well, actually you know, like I was caught in the act.
00:15:24.070 --> 00:15:26.533
Actually there's no direct.
00:15:26.533 --> 00:15:28.735
I'm like don't mess with me.
00:15:28.735 --> 00:15:35.261
Like don't mess with me, like that.
00:15:35.261 --> 00:15:40.711
So it's a very good tool, but I just want us to realize like I'm the boss and AI assists me, and we don't want to ever reverse those roles.
00:15:40.711 --> 00:15:43.134
I think that takes us to a really, really bad place.
00:15:43.134 --> 00:15:47.312
Okay, so there's a lot of concerns about AI replacing jobs.
00:15:47.312 --> 00:15:53.572
So many jobs will be lost and it's almost like the economic apocalypse, if you will, and stuff like that.
00:15:53.572 --> 00:15:55.125
What's your take on that?
00:15:55.399 --> 00:15:55.640
Yeah.
00:15:55.640 --> 00:15:59.628
So thinking of where we are now, I kind of put them in two buckets, right.
00:15:59.628 --> 00:16:07.778
You've got jobs that are potentially lower skilled, um, repetitive, just task-based sort of roles.
00:16:07.778 --> 00:16:12.529
So you like your data entry, some of the tasks that a va will typically do.
00:16:12.529 --> 00:16:17.962
I think ai will do some of those things right because they're basic, they're repetitive.
00:16:17.962 --> 00:16:25.433
There's a pro, there's a well-defined process to them, there's no, it's not, it's not subjective, it's black and white, right, so ai will do.
00:16:25.433 --> 00:16:35.791
I mean, if you said to an ai to calculate, if you gave it the right information, and calculate how much tax you need to pay, the rules are straightforward, right, the information is out there.
00:16:35.791 --> 00:16:38.565
It's mathematics one plus one still remains two.
00:16:38.565 --> 00:16:40.451
That's easy for ai.
00:16:40.451 --> 00:16:50.562
So I think some of those jobs will go and people need to upskill into, into other roles, similar to what happened when computers were introduced.
00:16:50.562 --> 00:16:52.187
Some job roles did go.
00:16:52.187 --> 00:16:57.922
Tractors were introduced into farming and the number of people that work on farms reduced.
00:16:57.922 --> 00:17:02.688
People had to go and pick other jobs or upskill or learn how to drive a tractor.
00:17:02.688 --> 00:17:06.454
So those jobs are likely to go in the long run.
00:17:06.595 --> 00:17:12.753
And there's the other bucket of jobs that are more skilled, like your software developers, physicians.
00:17:12.753 --> 00:17:17.365
Those kinds of jobs I don't think would go.
00:17:17.365 --> 00:17:29.212
However, people that don't take advantage of AI may lose their jobs and the reason for that is the expectations will change.
00:17:29.212 --> 00:17:35.731
So, even from my own perspective, when we're looking at hiring software developers now, the perspective is quite different.
00:17:35.731 --> 00:17:49.019
If you're not using AI, we potentially would not hire you, because in my world as a developer, ai would increase your productivity in the region of 30 to 40%.
00:17:49.019 --> 00:17:52.240
I'm not going to go and hire somebody that's operating at 100%.
00:17:52.240 --> 00:17:54.489
I need 130 to 140.
00:17:54.489 --> 00:17:56.086
That's what I'm paying for.
00:17:56.086 --> 00:18:01.409
So I think those jobs will not be replaced easily.
00:18:01.409 --> 00:18:07.673
However, the expectations from people working in those jobs will change and have changed.
00:18:07.673 --> 00:18:32.641
To be fair, an accountant that was probably working the more skilled jobs where people would have to adopt AI and increase their output to still remain relevant.
00:18:33.029 --> 00:18:50.192
So it sounds like from what you're saying is, at the end of the day, everybody's going to need to upskill, but some people are going to upskill, like you know, like completely, and some other people are going to learn how to use AI to multiply, probably even exponentially, their output and stuff like that, right?
00:18:50.192 --> 00:19:30.884
And so what that means is, you know, it really is an adapt or die type of thing, and I think with computers, the uptake was, you know, it was slower in the beginning and the disruption was like, I mean, we're talking dinosaur level slow, right, compared to what AI is doing, because AI is evolving so quickly that it's disrupting itself, which means, if you're listening to this or you're watching this, you don't have the liberty of taking your sweet time and, you know, trying to figure it out, you want to start applying this in a functional way yesterday, right, but if you couldn't do it yesterday, no time like the present, right?
00:19:30.884 --> 00:19:33.654
Today's a great day, so, okay.
00:19:33.654 --> 00:19:38.232
So let's bring this, you know, to our playground, which is entrepreneurship, right?
00:19:38.232 --> 00:19:44.109
How should physicians think about incorporating AI into their businesses?
00:19:44.269 --> 00:19:45.173
So I run a business.
00:19:45.173 --> 00:19:47.500
I'm not doing any AI whatsoever.
00:19:47.500 --> 00:19:57.101
I heard this, you know this talk and I'm like, oh, my goodness, like I can be an early adopter, because I think that ship, the early adopter ship, has sailed, but I could be.
00:19:57.101 --> 00:19:58.749
You know what is next?
00:19:58.749 --> 00:20:07.740
Where would this person start from and how should they think about this process of, you know, installing AI in their businesses?
00:20:08.210 --> 00:20:09.794
Start by installing ChartGPT.
00:20:09.794 --> 00:20:12.298
That's the first step.
00:20:12.298 --> 00:20:14.522
Get access to the AI tools, right?
00:20:14.522 --> 00:20:22.050
I mean, just one will do like we said get access to ChartGPT, and I think the way I look at it is where I've.
00:20:22.050 --> 00:20:30.796
I mean, an easy way to start is you've got a question that needs answering and you you're thinking to yourself well, I haven't got time to do that.
00:20:30.796 --> 00:20:35.193
You've got to change that frame to you've got a question that needs an answer.
00:20:35.193 --> 00:20:38.770
You can get that answer in two seconds, right, so get it on your phone.
00:20:38.770 --> 00:20:39.532
It's easy.
00:20:39.532 --> 00:20:46.461
That's the quick, quickest way, because sometimes, if you get on your laptop, you think, oh, when I get back to my laptop, just get it on your phone, right.
00:20:46.461 --> 00:20:49.528
You think, oh, when I get back to my laptop, just get it on your phone, right?
00:20:51.351 --> 00:20:52.635
You have a question about something in your business.
00:20:52.635 --> 00:20:54.644
It could be maybe you've got a new piece of software trying to figure it out.
00:20:54.644 --> 00:20:57.453
You go on ChatGPT, you type the question in there, get the answer instantaneously.
00:20:57.453 --> 00:21:03.013
You've got a process in your business that you're thinking wouldn't it be nice if we could make this faster?