Who Calls A Contact Center When They're Happy?

Talkdesk VP Shannon Flanagan explains to Chris Walton and Anne Mezzenga in our latest #spotlightseries the steps #retailers and #brands need to take to ensure critical members of your team, the #contactcenter, are well-equipped to provide the best #customerexperience when it matters most.

For the full interview with Shannon Flanagan, head here: https://omnitalk.blog/2022/06/11/spotlight-video-empowering-the-contact-center-with-talkdesk-vp-shannon-flanagan/

#retail #retailing #ecommerce #commerce #retailnews #shoppingandtheretailindustry #talkdesk #CX #contactcenter

#contactcentersolutions #contactcenters #DTC

#brands #retailinnovation #futureofretail #omnichannel #omnichannelretail