Making online returns more convenient is a feat.
Making those returns convenient AND safe required rethinking the entire process.

Happy Returns Co-Founder, David Sobie joined Chris Walton and Anne Mezzenga to talk about how they made the returns process completely contactless to ensure customer and employee safety.

For the full interview with David, head here: https://omnitalk.blog/2020/11/03/spotlight-video-happy-returns-ceo-david-sobie-discusses-new-fedex-partnership/

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