🔗 Full Episode 311: www.tracyhayespodcast.com/311 Some agents think being aggressive wins negotiations—Kim Knapp says it usually does the opposite. If your “bravado” is really lack of self-confidence, it shows… and it kills collaboration. You don’t have to be right—you have to get the deal to the table and help your…
In real estate, bad news happens. Inspection issues. Repair requests. Tough negotiations. The difference between average agents and top professionals? They don’t react. They process. In this clip from Episode 310 of the Real Estate Excellence Podcast, Tina Priest shares why it’s critical to pause, think, and respond intentionally —…
“What’s the most awkward situation you’ve ever walked into?” Tina Priest shares a real showing experience in Northeast Florida that felt like something out of a horror movie. She was touring a waterfront home in Jacksonville with buyers when they discovered it hadn’t been cleaned out after the owner passed…
🎥 Watch the full REE Podcast episode: https://www.tracyhayespodcast.com/312 📘 Pre-order Mindset In Motion: https://delightful-hat-38502.myflodesk.com/mindsetinmotionbook “When you want to quit… say this.” This is one of those moments you’ll replay—because Debbi DiMaggio doesn’t give you a fluffy pep talk. She gives you a **line you can use in real time** when…
“Most people will shine in the DMs.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers shares why authenticity on social media matters more than polished perfection. It’s not about filters. It’s not about curated feeds. It’s about being real. In markets like St. Augustine,…
What Happened at eXp Con That Blew Me Away “I was blown away.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers shares what truly impressed her at a national eXp Realty event — and why it shifted her perspective as a business owner. It…
🔗 Full Episode 311: www.tracyhayespodcast.com/311 Real estate feels brutal right now? Kim Knapp says the hard truth is simple: if you’re struggling, it’s usually your mindset—the filter you’re putting everything through. Stop obsessing over “how it used to be” and own the new normal. 🎙️ Real Estate Excellence Podcast —…
For Tina Priest, serving military families isn’t marketing. It’s personal. As the spouse of a U.S. Navy veteran who served 21 years, she understands PCS orders, deployments, tight timelines, and the stress that comes with relocating. In this clip from Episode 310 of the Real Estate Excellence Podcast, Tina shares…
“People aren’t buying your ability to put a sign in the yard. They’re buying your confidence.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers explains what really wins listings and buyer consultations. Anyone can list a house. Anyone can stick a sign in the…
“I decided to go all in.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers explains why she committed fully to eXp Realty — and how that decision changed the trajectory of her business. Going “all in” wasn’t about hype. It was about alignment, ownership,…
What if the only thing standing between you and your next breakthrough is the decision to move before you feel ready? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Debbi DiMaggio. Debbi shares how clarity, belief, and relentless action shaped her 35 year career…
“Your network is vital.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers shares a powerful truth about real estate success: It’s not just the brokerage. It’s the people you surround yourself with inside that brokerage. Your network isn’t just your net worth financially —…
“I got a buyer under contract… and I thought to myself, ‘I’ve made the biggest mistake here.’” Tina Priest shares a moment every real estate agent understands. Her buyers had seen the home. They went under contract. But that night, she went home thinking… this isn’t the right fit. In…
Real estate school doesn’t teach you how to be a successful agent. It teaches you how not to go to jail. In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers breaks down a hard truth about the industry — getting licensed is just the beginning.…
“I think they need to see a personal side of you and that they're not a transaction.” In today’s real estate world — especially in Jacksonville and across Northeast Florida — it’s easy to become transactional. But the best agents understand something different. People don’t want to feel like a…
“That would be the number one reason I started going to events — to build my referral network.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers explains why attending real estate events — locally and nationally — changed her business. It wasn’t about the…
“You just have to try… and fail forward.” In this 53-second clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers breaks down the mindset that separates average agents from true leaders. Success in real estate — especially in competitive markets like St. Augustine, Jacksonville, and St. Johns…
Have you ever had a deal completely fall off the rails? Tina Priest shares a real moment from a Northeast Florida transaction where everything was going wrong at once. “Yes. I had a deal falling off the rails and yeah, I had to laugh and adapt… we got through it.…
“How do you compete with a builder offering rate buy-downs, closing costs, and incentives?” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers talks about one of the biggest challenges sellers face in St. Augustine, Jacksonville, and St. Johns County — listing a resale home…
What’s the most human moment you’ve experienced in real estate? Tina Priest shares a powerful reminder from a transaction in Northeast Florida. She was working with another agent when that agent’s father passed away mid-deal. “I was like, ‘How can I be helpful?’… because, you know, we’re humans too.” In…
“It matters who your lender is.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers explains why choosing a local lender in St. Augustine, Jacksonville, and St. Johns County can make or break your homebuying experience. Yes, a big online lender might advertise a competitive…
If you had to prove your value to every buyer before showing a single home, what would you change first in your process? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Kim Knapp. Kim shares her vision for leading the Northeast Florida Association of…
Builder reps and realtors don’t have to clash. In this clip, Jerry explains how he builds strong, lasting relationships with agents—through communication, follow-up, content collaboration, and making sure everyone wins. “My realtors are my network.” If you work with new construction—or want better results bringing buyers to builders—this is required…
“Don’t just walk into a builder model without your own Realtor.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers explains why buyers in St. Augustine, Jacksonville, and St. Johns County must have their own representation when purchasing new construction. Builder reps work for the…
