“We Read the Receipts.” The Truth About PT Student Debt

Recorded LIVE from CSM 2026 in Anaheim, Jimmy sits down with Ami Faria from the APTA Board of Directors to discuss:
- The honest conversation happening around PT student debt
- Why the Department of Education’s proposed rule could create bottlenecks
- How APTA prepares PTs for real advocacy on Capitol Hill
- Why AI in healthcare needs guardrails — not avoidance
- The strategic push toward Remote Therapeutic Monitoring (RTM)
This episode highlights the Earned Attention principle in action:
Attention → Trust → Action.
The profession cannot outsource its future. Collaboration is the strategy.
<p>This episode is part of the <a href="/physical-therapy-business-podcast">Physical Therapy Business Podcast</a>, where physical therapists and clinic owners learn how to get more patients, improve operations, and grow their clinic without relying only on referrals.</p>
<p>Looking for more episodes? Explore the full <a href="/physical-therapy-business-podcast">Physical Therapy Business Podcast</a> for real-world strategies on physical therapy marketing, patient acquisition, and clinic growth.</p>
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And you don't have to watch that.
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We're just going to, oh, there it is.
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Look at that little fly over the beach
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line from Anaheim.
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All right.
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I'll do the intro now.
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Policy doesn't feel personal until it
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shows up in your documentation,
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your reimbursement,
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or your ability to care for the patients
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the way you believe is right.
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I feel like reimbursement,
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people talk about that a lot in the
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hallways.
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Sure do.
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Amy Faria here, live from Anaheim.
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Live from Anaheim.
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A pitching wedge away from...
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mickey's house yeah i mean i knew we
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were close i went to see him the
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other day i would you would you see
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what would you do uh well so i'm
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a disney world girl because i'm an east
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coast girl okay um so i had to
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do some of the classics uh like space
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mountain big thunder um and i had to
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do the matterhorn because we don't have
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that on the east coast so that was
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pretty great um and we also did pirates
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of the caribbean got it again classic um
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and i had to have a dole whip
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A what?
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A Dole Whip.
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I don't know what that is.
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Oh, my goodness.
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You might have to go to downtown Disney
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just to get one.
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So it is dairy-free,
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ice cream-like consistency frozen
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pineapple.
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Oh, Dole.
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Yes.
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Cool.
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Dole plus Cool Whip.
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Got it.
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Yes, but there's no...
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It's like soft serve ice cream,
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but there's no dairy.
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It's a fascinating substance,
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and it's also delicious.
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Love it.
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Yeah.
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All right,
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so we were supposed to talk at Graham
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Sessions.
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We were.
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Which is a secret meeting that we tell
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everybody we were at.
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Not really sure how that works.
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It's not so much secret as it's invite
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only.
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Right,
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and I remember I put out a video
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after that, and people were like...
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Well, then, oh, yeah?
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What'd you guys solve?
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And I'm like, I don't know, man.
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It was a meeting.
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We're not launching a missile here.
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We're just trying to change the things
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that you want us to change.
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It's just funny when people...
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I get it, though.
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People, this is important.
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It is.
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And it's a pain in the ass.
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It's not right.
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Yep.
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But I've never, I said this last night,
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maybe after a couple of drinks,
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I've never heard anybody at APTA say,
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if you join APTA,
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we're just going to solve all your
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problems.
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Like, they don't say that.
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Correct.
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You say, like,
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we are working to solve the problems.
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If you join us.
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We'll collaborate with you.
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That would be great.
00:02:16.150 --> 00:02:18.211
And that would give us more people to
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help solve the problem.
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And also we depend on you sometimes to
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bring the problems to us.
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What are you seeing in clinical practice?
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What are you seeing in payment or lack
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thereof?
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We need those boots on the ground.
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Not only do we need your grassroots when
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it matters,
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but also we need to know what you're
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experiencing.
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Yes.
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Some of us aren't in the clinic.
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And I never knew this enough.
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I've been in the profession for ten years.
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I never realized there was so much
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difference from state to state.
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Very much.
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So much different from state to state.
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I had no idea.
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So which puts back on the importance of
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being involved in a local state chapter
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level.
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All right,
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what's a problem or topic that you're most
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excited to see?
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This is going back to when we were
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at Graham Sessions.
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What were the things,
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because now we can ask like post-post,
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what were you most looking forward to see?
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What did you see and left excited?
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What were you lacking?
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What were you like, oh,
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I wish there was more about that?
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I was super excited to see us talking
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about the cost of education.
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And I felt like in a different way
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than I had heard us talk about it
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before.
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It was very honest.
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It was very vulnerable from all sides.
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They brought a student who graduated
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twenty minutes before that,
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and she read her receipts.
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Yes,
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we had a student with receipts from her
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loans.
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We had academic administrators.
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We had deans who are physical therapists.
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We had really the people at the heart
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of those decisions.
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Except that, we also discussed
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They don't really get to make those
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decisions.
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Those people, we were on a set.
00:03:55.492 --> 00:03:57.694
We were at APTA headquarters on a
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Saturday.
00:03:58.475 --> 00:04:00.457
People making those decisions were not
00:04:00.538 --> 00:04:00.837
there.
00:04:01.237 --> 00:04:02.079
They're in a different...
00:04:02.599 --> 00:04:05.361
I feel like they're in darkened rooms in
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large leather chairs.
00:04:06.462 --> 00:04:06.622
Yeah,
00:04:07.163 --> 00:04:08.544
but what I walked away from that
00:04:08.564 --> 00:04:11.826
conversation with was hope that...
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that the folks that are academic
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administrators who are physical therapists
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are starting to push and are starting to
00:04:19.113 --> 00:04:20.093
have those conversations.
00:04:20.533 --> 00:04:22.035
I was really excited to hear that
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collaborative discussion and some kind of
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like, all right,
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we're all in this together and we're gonna
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work through this together, right?
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And that collaboration really is, I mean,
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you and I were saying in the beginning,
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right?
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Like that's really what we need.
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I see an enormous opportunity for us to
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band together as a profession to advocate
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against, um,
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what the department of education has,
00:04:43.949 --> 00:04:45.550
you know, put in their proposed rule.
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Right.
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And that had just come out like just
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before, just come out right before that.
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And, and you know,
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That's not necessarily the way to lower
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the cost of education.
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That's going to create a bottleneck,
00:04:57.687 --> 00:04:57.826
right?
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That's going to cut us off.
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So to hear folks talking about, okay,
00:05:01.968 --> 00:05:03.428
well, what are some other strategies,
00:05:03.468 --> 00:05:03.608
right?
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We had an administrator talking about how
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he actually has some control over the cost
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of the PT education.
00:05:12.452 --> 00:05:13.014
costs, right?
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The PT program costs.
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And can we inspire more folks to have
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those discussions and push back in those
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negotiations?
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What can we do to support that?
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That was what I walked away with is
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that there was some hope there.
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And I think we all felt it in
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the room.
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And you're right, though.
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We didn't say here's the one single
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solution.
00:05:33.699 --> 00:05:34.158
Right.
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That's not what that's about.
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But it's about inspiring people to walk
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away from that and go, OK,
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what can I do to contribute?
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What policy change needs to happen?
00:05:42.004 --> 00:05:43.826
What advocacy strategy do we need?
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And I see an excitement to get behind,
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you know,
00:05:48.848 --> 00:05:50.610
getting the DOE to change their minds on
00:05:50.630 --> 00:05:51.610
that proposed rule.
00:05:52.031 --> 00:05:53.653
And then where do we go with the
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momentum from that?
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We decide what that next step is together.
00:05:57.283 --> 00:05:58.165
It was good to see so many people
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angry at the same thing.
00:05:59.745 --> 00:06:00.466
Right, for once.
00:06:00.487 --> 00:06:01.387
You're going to see people angry.
00:06:01.408 --> 00:06:01.487
Yeah.
00:06:02.389 --> 00:06:05.031
It was a little known thing.
00:06:05.050 --> 00:06:08.434
When you see photos online of people going
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to their state chapters,
00:06:10.716 --> 00:06:13.317
I went to Hill Day in DC.
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What you don't see a lot of times
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is the day before that, APTA trains you.
00:06:18.161 --> 00:06:18.723
Absolutely.
00:06:18.742 --> 00:06:20.084
So it's like, hey, I'm here at DC.
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I'm going to knock on my congressman's
00:06:21.524 --> 00:06:21.725
door.
00:06:22.540 --> 00:06:23.379
What do I do?
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They train you.
00:06:24.540 --> 00:06:25.000
Absolutely.
00:06:25.021 --> 00:06:27.201
You're empowered to go in there and
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advocate for specific, you know,
00:06:30.002 --> 00:06:32.264
specific policies, specific changes that,
00:06:32.384 --> 00:06:32.584
you know,
00:06:32.684 --> 00:06:35.045
APTA wants to see or that is really
00:06:35.084 --> 00:06:36.964
important to patients in your area of
00:06:37.024 --> 00:06:38.565
practice or in your state.
00:06:38.865 --> 00:06:41.687
because you're talking to them about what
00:06:41.726 --> 00:06:43.408
your patients are seeing or what you as
00:06:43.447 --> 00:06:44.468
a PT and PTA,
00:06:45.408 --> 00:06:46.209
for me in New Hampshire,
00:06:46.389 --> 00:06:47.048
what are we seeing?
00:06:47.069 --> 00:06:48.029
What are our patients seeing?
00:06:48.129 --> 00:06:49.389
That's what we go to the Hill to
00:06:49.410 --> 00:06:49.930
talk about.
00:06:50.511 --> 00:06:52.471
But APTA does empower you to how to
00:06:52.511 --> 00:06:53.432
have that conversation,
00:06:53.891 --> 00:06:54.831
how to hug a porcupine,
00:06:54.971 --> 00:06:56.793
because let's face it, it's not that easy.
00:06:57.514 --> 00:06:58.314
I like the visual.
00:06:58.696 --> 00:07:00.139
What wasn't on the docket that you were
00:07:00.158 --> 00:07:01.360
like, oh man, I mean, listen,
00:07:01.480 --> 00:07:02.762
you can't put fifty things.
00:07:03.384 --> 00:07:05.468
You can put ten things, maybe.
00:07:05.829 --> 00:07:06.971
What wasn't on the list that you're like,
00:07:06.990 --> 00:07:07.833
I hope it's there next year,
00:07:07.872 --> 00:07:08.954
I hope we'll talk about it before next
00:07:08.975 --> 00:07:09.055
year?
00:07:09.365 --> 00:07:11.206
Yeah, so next year,
00:07:11.526 --> 00:07:12.887
I really think we need to talk about
00:07:13.007 --> 00:07:13.309
AI.
00:07:13.569 --> 00:07:15.250
We need to talk about technology and
00:07:15.290 --> 00:07:15.750
healthcare.
00:07:15.769 --> 00:07:17.110
Because it's listening right now.
00:07:17.130 --> 00:07:18.331
Because it's listening right now.
00:07:18.372 --> 00:07:19.151
And also, like,
00:07:19.773 --> 00:07:21.793
we're doing some incredible work at APTA.
00:07:21.814 --> 00:07:22.894
You know, our first network,
00:07:22.935 --> 00:07:24.435
we have the new AI task force.
00:07:24.995 --> 00:07:26.177
There's going to be a report back to
00:07:26.197 --> 00:07:27.158
the House of Delegates, you know,
00:07:27.177 --> 00:07:28.278
the end of this year or the beginning
00:07:28.319 --> 00:07:28.819
of next year.
00:07:29.399 --> 00:07:30.600
That's the perfect time.
00:07:30.879 --> 00:07:31.880
Next year's Graham Sessions,
00:07:31.980 --> 00:07:33.423
perfect time to say, okay,
00:07:33.762 --> 00:07:34.923
we've got all this information.
00:07:34.944 --> 00:07:35.944
We've got all this data.
00:07:36.504 --> 00:07:37.665
What are the people in this room going
00:07:37.685 --> 00:07:38.185
to do about it?
00:07:38.245 --> 00:07:39.567
What are we going to inspire all of
00:07:39.586 --> 00:07:40.928
the people outside of this room to do
00:07:40.949 --> 00:07:41.249
about it?
00:07:41.348 --> 00:07:43.069
I really think that's the direction we
00:07:43.089 --> 00:07:43.430
should go in.
00:07:43.471 --> 00:07:45.312
It's everywhere.
00:07:45.331 --> 00:07:46.333
It's being whispered about.
00:07:46.353 --> 00:07:48.855
And people were surprised it wasn't on the
00:07:48.894 --> 00:07:49.576
list this year.
00:07:49.675 --> 00:07:51.596
Someone said, did you go a year before?
00:07:52.177 --> 00:07:53.718
Someone said it was on the list then.
00:07:54.019 --> 00:07:54.298
Yeah.
00:07:54.678 --> 00:07:55.038
Okay.
00:07:55.059 --> 00:07:57.199
Yeah, but in more of a conceptual way,
00:07:57.480 --> 00:07:57.660
right?
00:07:57.759 --> 00:07:59.261
And now we've got a lot more of
00:07:59.300 --> 00:08:00.461
it in practice.
00:08:00.480 --> 00:08:01.141
Oh, it's not.
00:08:01.701 --> 00:08:01.880
Yeah.
00:08:01.961 --> 00:08:02.401
It's there.
00:08:02.422 --> 00:08:03.482
Agreed, a hundred percent.
00:08:03.502 --> 00:08:04.362
What do you do when it comes?
00:08:04.382 --> 00:08:05.041
I'm like, my man,
00:08:05.122 --> 00:08:07.603
people are using it on label or off
00:08:07.642 --> 00:08:09.663
label, whether in workflows,
00:08:09.803 --> 00:08:11.064
you might as well lean into it.
00:08:11.103 --> 00:08:11.684
Absolutely.
00:08:11.925 --> 00:08:12.064
Yep.
00:08:12.504 --> 00:08:15.565
And have the right guardrails and policies
00:08:15.805 --> 00:08:18.567
and protections in place to make sure
00:08:18.586 --> 00:08:19.406
you're using it the right way.
00:08:19.666 --> 00:08:19.766
Yeah.
00:08:20.812 --> 00:08:22.535
Well, we are live at CSM.
00:08:22.975 --> 00:08:23.435
Fifteen,
00:08:23.536 --> 00:08:25.077
sixteen thousand of our colleagues here.
00:08:25.117 --> 00:08:25.838
It's fantastic.
00:08:25.858 --> 00:08:26.559
But mathematically,
00:08:26.579 --> 00:08:27.939
there's a lot more people who aren't here.
00:08:28.040 --> 00:08:28.180
Yep.
00:08:28.420 --> 00:08:30.362
What would you say to someone who has
00:08:30.403 --> 00:08:32.063
never been or hasn't been in a while?
00:08:32.225 --> 00:08:33.205
And next year, you know,
00:08:33.225 --> 00:08:35.226
I don't want to end up and this
00:08:35.246 --> 00:08:35.947
CSM in Anaheim yet,
00:08:35.967 --> 00:08:37.288
but we're going back to the East Coast.
00:08:37.308 --> 00:08:38.890
We're going absolutely dilly dilly in
00:08:38.931 --> 00:08:39.871
Philly Philly next year.
00:08:40.111 --> 00:08:41.373
What would you say to someone of why
00:08:41.413 --> 00:08:43.115
they should come next year,
00:08:43.154 --> 00:08:44.535
why they should make it a point to
00:08:44.576 --> 00:08:44.996
come next year?
00:08:45.221 --> 00:08:45.422
Yeah,
00:08:46.062 --> 00:08:47.423
so all of the folks that I run
00:08:47.464 --> 00:08:49.206
into that are here for the first time
00:08:49.865 --> 00:08:51.467
are saying to me,
00:08:53.149 --> 00:08:55.932
I had no idea how awesome this is.
00:08:56.599 --> 00:08:58.740
and how much I was going to feel
00:08:59.120 --> 00:09:00.419
like I was with my people.
00:09:01.041 --> 00:09:02.500
Because in our small clinics,
00:09:03.662 --> 00:09:05.302
for a long time in my clinical practice,
00:09:05.402 --> 00:09:06.962
I was the only PT onsite.
00:09:07.822 --> 00:09:09.663
I had to go to APTA to find
00:09:09.744 --> 00:09:11.744
my community because it wasn't coming to
00:09:11.783 --> 00:09:12.024
me.
00:09:12.544 --> 00:09:13.924
And so I think for me,
00:09:13.965 --> 00:09:15.105
that's what CSM is.
00:09:16.306 --> 00:09:17.625
this is where my people are.
00:09:18.025 --> 00:09:21.226
I feel so at home here with everyone.
00:09:21.407 --> 00:09:23.006
And so what I would love is for
00:09:23.086 --> 00:09:25.447
everybody to be able to experience that.
00:09:26.128 --> 00:09:26.967
And yeah, I mean,
00:09:27.008 --> 00:09:28.488
the beauty of CSM is that it moves
00:09:28.528 --> 00:09:28.847
around.
00:09:29.467 --> 00:09:30.207
So, you know,
00:09:30.248 --> 00:09:32.668
maybe flying six hours across the country
00:09:32.928 --> 00:09:34.448
from Boston is not your jam.
00:09:35.129 --> 00:09:35.629
But, you know,
00:09:35.869 --> 00:09:37.169
driving from Boston to Philly,
00:09:37.190 --> 00:09:39.190
like you can maybe swing that, right?
00:09:39.250 --> 00:09:40.250
And it's great.
00:09:40.330 --> 00:09:41.289
You're on the board of directors.
00:09:41.690 --> 00:09:42.431
Maybe you slip this in there.
00:09:42.671 --> 00:09:44.510
I like the, I wrote a headline recently.
00:09:44.846 --> 00:09:46.167
or a tagline for CSM,
00:09:46.547 --> 00:09:48.388
see future versions of yourself
00:09:48.868 --> 00:09:49.587
everywhere.
00:09:49.648 --> 00:09:51.249
Because that's really what, like,
00:09:51.509 --> 00:09:52.729
it really is cool watching.
00:09:53.109 --> 00:09:53.850
They don't walk alone.
00:09:53.889 --> 00:09:55.389
They walk in packs of at least five,
00:09:55.769 --> 00:09:56.950
which is students, five or more.
00:09:57.409 --> 00:10:00.191
And they are sort of like doing this.
00:10:00.250 --> 00:10:01.991
But I remember mine ten years ago here.
00:10:02.552 --> 00:10:04.432
And I described it as it's a circus
00:10:04.471 --> 00:10:05.852
with eighteen circuses in it.
00:10:06.712 --> 00:10:07.773
the expo hall is one thing,
00:10:07.793 --> 00:10:08.653
but then you're walking around the
00:10:08.714 --> 00:10:10.234
sessions and you're just like, wow,
00:10:10.653 --> 00:10:11.014
get a watch.
00:10:11.033 --> 00:10:11.714
You don't hurt your neck.
00:10:11.734 --> 00:10:12.833
Cause it just keeps spinning around.
00:10:13.375 --> 00:10:14.975
It's, it's really inspiring.
00:10:15.095 --> 00:10:18.696
And also, um, you know, for, for me,
00:10:18.816 --> 00:10:21.576
APTA service is like what makes me feel
00:10:21.615 --> 00:10:24.116
connected to the PT that I am because
00:10:24.336 --> 00:10:25.657
my job is in admin, right?
00:10:25.697 --> 00:10:28.337
It's not in direct clinical care anymore.
00:10:28.778 --> 00:10:32.698
Um, but everyone I have encountered, um,
00:10:33.099 --> 00:10:35.681
in my APTA service has either opened a
00:10:35.721 --> 00:10:38.743
door for me or showed me an opportunity.
00:10:39.062 --> 00:10:41.264
And I would not be a board member
00:10:41.684 --> 00:10:43.885
if not for all of the people that
00:10:44.846 --> 00:10:46.567
mentored me and guided me along the way.
00:10:46.847 --> 00:10:48.769
So this is also where you find those
00:10:48.808 --> 00:10:50.389
people that are going to hold your hand
00:10:50.429 --> 00:10:51.571
and say, hey, come along with me.
00:10:52.030 --> 00:10:52.850
Come to this meeting.
00:10:52.951 --> 00:10:54.572
Come to the business meeting for your
00:10:54.611 --> 00:10:54.873
section.
00:10:54.893 --> 00:10:55.812
Most of the time they're just going,
00:10:55.852 --> 00:10:56.734
they're pushing.
00:10:56.754 --> 00:10:57.413
Go, go.
00:10:57.474 --> 00:10:58.294
Well, the funny part is like,
00:10:58.894 --> 00:11:02.037
I was talking to Melanie Brennan from
00:11:02.278 --> 00:11:03.798
Minnesota, and she said,
00:11:03.899 --> 00:11:05.740
I was a student usher at something in
00:11:05.759 --> 00:11:07.380
Minnesota, and I was a runner.
00:11:07.861 --> 00:11:08.381
And how cool is it?
00:11:10.464 --> 00:11:11.965
she was probably shoved into that position
00:11:12.004 --> 00:11:12.585
by someone.
00:11:12.605 --> 00:11:13.966
Now she's the president of the state.
00:11:13.985 --> 00:11:16.366
That's got to feel full circle.
00:11:16.447 --> 00:11:16.927
It's amazing.
00:11:17.248 --> 00:11:17.508
Actually,
00:11:17.528 --> 00:11:19.149
I was at the student networking breakfast
00:11:19.168 --> 00:11:21.791
yesterday talking to a student who had
00:11:21.890 --> 00:11:24.951
applied to be an usher in Portland,
00:11:24.991 --> 00:11:25.753
Oregon this summer.
00:11:25.793 --> 00:11:27.714
She's still waiting to see, but she said,
00:11:28.094 --> 00:11:29.014
even if I don't get to be a
00:11:29.034 --> 00:11:29.575
student usher,
00:11:29.754 --> 00:11:30.895
I'm going to figure out how to get
00:11:30.956 --> 00:11:32.996
to Oregon and be in the gallery for
00:11:33.037 --> 00:11:35.138
House of Delegates because she's already
00:11:35.177 --> 00:11:36.918
figured out that's where I'm going to find
00:11:37.220 --> 00:11:37.820
my community.
00:11:38.200 --> 00:11:39.020
She's lamenting
00:11:39.740 --> 00:11:41.221
graduating right she's a third year
00:11:41.241 --> 00:11:42.602
student she's like I'm gonna be done I'm
00:11:42.623 --> 00:11:45.083
gonna this community that I've been a part
00:11:45.163 --> 00:11:47.745
of my school community I have to walk
00:11:47.785 --> 00:11:49.746
away from that and and she's like you
00:11:49.767 --> 00:11:51.067
know I'm a little nervous about it and
00:11:51.488 --> 00:11:52.707
and you know we got to talk about
00:11:52.727 --> 00:11:54.708
like all right well what's cool is that
00:11:54.729 --> 00:11:56.890
you're gonna find your next APTA community
00:11:56.990 --> 00:11:58.311
right you're gonna find that next group of
00:11:58.331 --> 00:11:59.971
people that that are gonna support you and
00:11:59.991 --> 00:12:01.653
lift you up and you know when you've
00:12:01.673 --> 00:12:02.894
had a hard day you can send someone
00:12:02.933 --> 00:12:04.414
a text and say man this was a
00:12:04.455 --> 00:12:06.076
rough one right no the same gripes
00:12:06.655 --> 00:12:08.479
and then gone through those days and like
00:12:08.938 --> 00:12:09.799
sometimes you're not looking for a
00:12:09.820 --> 00:12:11.462
solution you're looking to pitch it
00:12:11.503 --> 00:12:12.764
someone who knows what you're going
00:12:12.803 --> 00:12:14.466
through yeah and then just nod and go
00:12:14.506 --> 00:12:16.009
okay well now i'll go back to solving
00:12:16.028 --> 00:12:17.931
right we're all in this together yeah
00:12:17.971 --> 00:12:19.192
every episode we do we have a parting
00:12:19.212 --> 00:12:22.857
shot um maybe we're just watching a
00:12:22.937 --> 00:12:23.798
walking vagina walk by
00:12:24.198 --> 00:12:24.779
As one does.
00:12:25.360 --> 00:12:26.620
As it happens here at CSM.
00:12:26.660 --> 00:12:26.880
Good.
00:12:27.660 --> 00:12:28.322
Your parting shot.
00:12:28.841 --> 00:12:32.083
What's one thing that you're super focused
00:12:32.144 --> 00:12:34.865
on the APTA doing or changing before
00:12:34.884 --> 00:12:36.566
you're done on the board of directors?
00:12:36.586 --> 00:12:38.006
There's something that you're like,
00:12:38.648 --> 00:12:40.328
there's my BHAG, my big, hairy,
00:12:40.369 --> 00:12:40.869
audacious goal.
00:12:41.857 --> 00:12:44.499
I am super duper excited about the
00:12:44.538 --> 00:12:48.240
strategic framework in as much as it is
00:12:48.820 --> 00:12:52.240
inspiring our technological advancement.
00:12:52.260 --> 00:12:54.780
So I got to talk about remote therapeutic
00:12:54.821 --> 00:12:56.162
monitoring twice yesterday in two
00:12:56.182 --> 00:12:57.042
different sessions.
00:12:57.922 --> 00:12:59.062
I am obsessed with it.
00:12:59.241 --> 00:13:01.582
I am so excited about the opportunities
00:13:01.623 --> 00:13:06.004
that we have and knowing that APTA is
00:13:06.663 --> 00:13:08.664
embracing that opportunity along with us
00:13:08.784 --> 00:13:10.804
and supporting us in those technological
00:13:10.845 --> 00:13:13.285
advances and making it part of the
00:13:13.306 --> 00:13:14.186
strategic framework,
00:13:14.546 --> 00:13:16.006
saying the quiet part out loud,
00:13:16.067 --> 00:13:18.567
we are going to do this together.
00:13:18.748 --> 00:13:19.268
Yeah.
00:13:19.288 --> 00:13:21.609
That I'm so excited to be a part
00:13:21.849 --> 00:13:22.708
of making that happen.
00:13:22.808 --> 00:13:23.308
Love that.
00:13:23.629 --> 00:13:24.629
Amy, appreciate your time here.
00:13:24.649 --> 00:13:25.830
We're doing a little quick hits here at
00:13:25.850 --> 00:13:26.049
CSN,
00:13:26.210 --> 00:13:28.510
but you probably have forty seven things
00:13:28.530 --> 00:13:29.791
you need to do now as part of
00:13:29.811 --> 00:13:30.431
the board of directors.
00:13:30.451 --> 00:13:31.111
Appreciate your time now.
00:13:31.152 --> 00:13:31.652
Yeah, thank you.