June 2, 2026

Is a Life Event Services Team an HR Secret Weapon?

Is a Life Event Services Team an HR Secret Weapon?

On this episode of People Person, host and Morning Brew Inc.'s SVP Head of People Operations Kate Noel, speaks with Ava Mehta, Bank of America’s Head of Life Event Services about, frankly, giving a damn about your employees. We learn what a Life Event Services team is and how they help employees through difficult times in life, as well as small steps that current HR leaders can take to help their employees feel cared for.


00:00: Intro

01:30: What is Life Event Services?

04:30: Major life events BoA helps their employees with

07:25: How to get into this work

10:00: How HR teams can provide resources

13:40: Small ways to build company culture


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People Person is a candid and conversational show where People Professionals can feel seen and heard, and learn from fellow experts in their field. Host and SVP, Head of People Operations at Morning Brew Inc, Kate Noel, brings years of expertise and a healthy sense of humor to discussions about the latest developments and insights that can help others enhance their workplace and their careers.

Biweekly episodes will feature Kate speaking with entertaining and experienced professionals about everything from holidays to healthcare, and AI to onboarding, in compelling episodes available everywhere you get your favorite Morning Brew podcasts.