WhatsApp Inc. just launched their #carts feature where customers can ask questions and submit orders to retailers without leaving the app.

Big news, but there's even more to this story than you might think - Chris Walton, Anne Mezzenga & expert messaging shopper/resident #genZ, Emma Irwin the Intern explain why.

For the full #FastFive sponsored by FastSensor & Takeoff Technologies, Inc., head here: https://omnitalk.blog/2020/12/11/the-jig-is-up-on-the-walmart-vr-charade/

#commerce #ecommerce #onlineshopping #retail #retailing #shoppingandtheretailindustry #textcommerce #messagingapp