On this week’s Omni Talk Retail Fast Five, Chris Walton asks Cassie Ryding whether Walgreens’ hybrid pharmacist model signals the future of pharmacy retail or deeper structural issues.
Cassie says it’s likely both. Pharmacist burnout is high, the pipeline of new pharmacists is shrinking, and the economics of pharmacy are changing.
The hybrid model aims to balance in-store patient interaction with centralized prescription fulfillment, but the big question remains: will it actually improve pharmacist retention?
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