🎙️ Omni Talk Retail – Walgreens is shutting down 47 health clinics in Illinois, following Walmart’s decision to exit the healthcare space entirely. With CVS MinuteClinic and grocery chains like H-E-B still investing in retail health, what’s really happening? Chris Walton, Anne Mezzenga, and Ben Miller break down the future of retail healthcare, what went wrong for Walgreens, and whether grocery stores should really be adding clinics in this week's episode of their popular Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, and Scratch Event DJs.
Timestamps & Discussion Topics:
⏩ (0:00) – Intro & why Walgreens is shutting down clinics
⏩ (2:00) – The biggest problem with retail health clinics
⏩ (4:00) – Why did Walmart & Walgreens fail at in-store clinics?
⏩ (6:30) – Why is CVS MinuteClinic still standing?
⏩ (8:00) – Grocery stores adding clinics—good idea or bad idea?
⏩ (10:00) – What does “making it work” actually mean?
⏩ (12:00) – Are retail clinics a short-term experiment or a sustainable business?
📢 Key Takeaway: Walgreens, Walmart, and other major retailers are struggling to make in-store clinics profitable—but some players like CVS and H-E-B still believe in the model.
💡 Hot Take: Should retailers stick to retail and leave healthcare to the professionals?
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