Narvar's Catherine Dummitt discusses the crucial balance between delivery speed and reliability. The survey reveals that 85% of consumers prioritize clear communication over fast delivery, fostering trust and long-term loyalty. Predictability in today's market is the key to profitability and repeat business. #DeliveryReliability #CustomerTrust #RetailStrategy #SupplyChain #ConsumerBehavior #Logistics #ECommerce #CustomerExperience #BusinessGrowth #MarketingTips