Individual QR Codes for Every Customer - Dunkin' Benelux's Omnichannel Revolution

Nacho Carnes reveals Dunkin' Benelux's sophisticated omnichannel transformation: from separate digital and physical channels to unified customer experiences powered by individual QR codes and engagement-based personalization.

Recorded live from the VusionGroup Podcast Studio at NRF Europe.

#OmnichannelStrategy #PersonalizedQR #IndividualPromotions #CustomerEngagement #DunkinBenelux #DataCentralization #QRPersonalization #RetailPersonalization #CustomerRecognition #QSRInnovation #NRFEurope #VusionGroup