William Cladek, SVP of Revenue at Firework, talks about how harnessing AI effectively for online assistance means focusing on personalized interactions, ensuring data privacy, and continuously improving user experiences. Embrace AI, enhance service! #AI #CustomerSupport
Watch the full video here: https://www.youtube.com/watch?v=v5M6l9PkFc8&t=6s
#retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga
