When the former VP of Amazon's Physical #Retail and #Tech gives his definition of #omnichannel retail, we're going to listen.

That person, Amazon's Dilip Kumar, also happens to be one of our 2022 Omni Talk Retail #omnistars, and in this clip, he shares with Chris Walton and Anne Mezzenga how he and his #amazon teams evaluate what will make best in class #omnichannel experiences for their #customers.

For the full interview with our 2022 #omnistar, Dilip, made possible through the support of our partners at Quorso, head here: https://podcast.omnitalk.blog/public/123/Omni-Talk-Retail-5f9de6d1/2746b6d4

#retail #retailing #ecommerce #commerce #retailnews #shoppingandtheretailindustry #quorso #storeoperations

#brands #retailinnovation #futureofretail #omnichannel #omnichannelretail #omnistars #amazon #JWOT #amazongo