This Omni Talk Retail Fast Five segment explores Luna, the AI agent now running a real retail store in San Francisco.
Chris Walton and Shelley Huff break down what AI-managed retail could mean for merchandising, operations, leadership, and the future of middle management in retail.
Along the way, they discuss automation, AI-driven buying decisions, and why this may be the worst AI technology will ever be.
⏩ Tune in for the full episode here: https://youtu.be/jVDymvwAUXg
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