Lowe’s is diving into digital home management with a platform aimed at streamlining product warranties and maintenance for its loyalty members. Chris and Anne discuss the platform’s potential, the challenges of adoption, and whether Lowe’s is better off partnering with smart home giants like Google and Alexa.
Key Moments:
• 0:00 - Introduction to Lowe’s digital home platform
• 0:30 - Features and functionality explained
• 1:15 - Does Lowe’s have the right to win in this space?
• 2:00 - Challenges in integrating smart home systems
• 3:00 - How Lowe’s could expand this platform for loyal customers
• 4:00 - Chris and Anne’s final verdict
#loweshomeimprovement #digitalhome #homeimprovement #loyaltyprogram #smarthome
