In another exclusive interview recorded live from the VusionGroup studio at Groceryshop 2024, David McIntosh, Chief Connected Stores Officer at Instacart, shares insights on how Instacart’s connected store solutions are transforming grocery shopping both online and in-store.
From AI-powered smart carts to digital gamification and sensor-driven customer experiences, David explores the future of grocery retail and how Instacart is helping retailers create seamless, interactive shopping environments. Tune in for an exciting discussion on the innovations shaping the future of grocery!
Key Moments Include:
0:18 - Introduction of David McIntosh, Chief Connected Stores Officer at Instacart
1:08 - Overview of Instacart’s Connected Store solutions and how they support retailers
2:55 - The role of sensors and digital screens in creating connected store experiences
4:06 - Announcement of Caper carts and gamification features to enhance shopper engagement
6:15 - Customer adoption of Caper carts and the success metrics seen in stores
8:45 - Future vision for connected stores and seamless online and in-store integration
11:40 - How Instacart is expanding beyond carts to other areas like prepared food and shelf management
