Retail Technology Show 2026 made one thing clear: the pace of change in retail has never been faster. From AI-powered fulfillment and evolving ecommerce strategies to the emotional side of customer behavior and the importance of operational discipline, retailers are being pushed to rethink how they grow, serve, and stay relevant.
In Part 1 of our RTS 2026 recap, we’ve curated standout insights and conversations from leaders at Marks & Spencer, ASOS, River Island, Retail Economics, and more.
Across every interview, one theme stood out: the retailers winning in 2026 are the ones embracing innovation while staying deeply connected to the customer experience.
Catch all of the full interviews here: https://www.youtube.com/playlist?list=PLhlbTg57CFdAihPNZ04kRKCE7HS6wDdF3
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