Christine Rupp, Chief Customer Officer Victoria’s Secret & Co., talks about Victoria's Secret's fresh approach to loyalty and how they're redefining engagement and rewards to elevate the customer experience.

Watch the full video here: https://www.youtube.com/watch?v=MDSznGDUL9Y&t=13s

#retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga #shoptalk