Discover the game-changing impact of generative AI in the retail industry with Talkdesk's Shannon Flanagan and Michael Connor, VP AWS. Explore its applications in marketing, advertising, and merchandising, allowing retailers to scale and enhance their operations like never before. Learn how generative AI creates compelling copy, recommendations, and product campaigns. Uncover its role in improving customer service and call analytics, predicting customer needs, and providing multilingual support. Dive into the future of retail with us as we discuss how generative AI is reshaping the way retailers connect with their customers and streamline their operations. Stay ahead of the curve in the ever-evolving world of retail technology!
Watch the full interview from which this clip was taken here: https://www.youtube.com/watch?v=FyJu6ulBZuM