Live from the Consumer Goods Forum and the VusionGroup Podcast Studio in Amsterdam, Omni Talk Retail sits down with Vipul Chawla, CEO of FairPrice Group, to dive into the cutting-edge technologies shaping the future of grocery retail. From launching a digital-only bank to AI-powered stores and a strong sustainability mandate, this conversation covers it all.
🔹 0:40 – Vipul’s career journey from Unilever to Yum! Brands to FairPrice
🔹 1:10 – FairPrice’s multi-format retail model in Singapore
🔹 2:00 – Why the Consumer Goods Forum is critical for collaboration
🔹 3:00 – Daily digital engagement from 1M+ Singaporeans
🔹 4:00 – Deep dive into omnichannel customer behavior
🔹 5:10 – The tech powering FairPrice’s store of the future
🔹 7:30 – “Grocery Genie” and back-end AI systems
🔹 8:00 – Vision AI and real-time inventory tracking
🔹 9:00 – Electric autonomous delivery and sustainability goals
🔹 11:00 – Publishing annual sustainability reports
🔹 12:00 – Leadership philosophy: Ambition vs. Resources
🔹 12:45 – FairPrice’s commitment to Growth Mindset training
#fairprice #retailinnovation #ConsumerGoodsForum #aiinretail #smartstore #grocerytech #sustainability #omnitalkretail #retailleadership #StoreOfTheFuture #RetailCEO #growthmindset
