Taco Bell is expanding AI powered drive thru ordering to nearly 900 locations, but does that mean the technology has officially gone mainstream?
Chris Niesen explains why Taco Bell's measured rollout is a strength, not a weakness, and why getting the customer experience right matters more than expanding as fast as possible.
Watch the full conversation with Shelley Huff, CEO + Co-Founder of The Interval, Chris Niesen, Founder of Peloton One Consulting, and host Chris Walton on Omni Talk Retail on YouTube or wherever you get your podcasts.
Full Episode: https://youtu.be/-F7f2EFXG9k