Why Sam's Club Will Never Eliminate Cashiers: Generational Shopping Insights
Harvey Ma, VP and GM of Retail Media at Sam's Club, explains why advertising effectiveness in warehouse clubs isn't about format—it's about personalization. In this segment from our Groceryshop 2025 interview, discover how Sam's Club balances technology adoption with human connection across different member demographics.
🎙️ Recorded at the VusionGroup Podcast Studio at Groceryshop 2025
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