Are community spaces in retail stores a great idea or just a wasted opportunity? Chris Walton and the Omni Talk team dive into why these initiatives often flop, exploring their challenges, limited ROI, and lack of widespread adoption.

0:01-0:15 – Introduction to community spaces in retail
0:16-1:00 – Why community spaces are difficult to program
1:01-1:45 – The lack of revenue and traffic generation
1:46-2:30 – Examples of failed community center initiatives
2:31-3:00 – Should retailers move on from this concept?

Join us as we unpack the realities of community spaces and their place in modern retail strategy.

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