Michael Klein, Director of Retail Product Marketing at talkdesk, explores how customer service has evolved from a cost center to a value driver, enhancing customer satisfaction and loyalty.

Watch the full video here : https://www.youtube.com/watch?v=jAtzsyQpGB8

#retail #retailing #fashionretail #luxuryretail #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement #SupplyChain #CustomerService #BusinessGrowth #CustomerExperience
Chris Walton Anne Mezzenga