Would you shop inside ChatGPT… ordering dinner, groceries, and gifts all in one place… or do you still prefer traditional apps?
Anne draws the parallel between ChatGPT commerce integration and the original rise of online shopping… we're witnessing a generational shift in how consumers shop. She explains how users can now accomplish multiple tasks in one interface: order dinner, buy groceries, make reservations, find gifts… all without leaving ChatGPT. Anne emphasizes the exciting challenge for UX teams to rethink the entire shopping journey as traffic patterns shift and consumers expect seamless multi-task experiences. This is the next wave, and it's happening now.
#ChatGPTCommerce #AIRetail #ConversationalCommerce #RetailTransformation #UXDesign #ShoppingFuture #SuperApp
