Carter’s flagship store in Atlanta is a dream for parents, offering thoughtful features like a nursing lounge and a toddler playhouse. Chris and Anne brainstorm ways Carter’s could further enhance the experience, drawing on examples from other retailers’ successes.

Key Moments:

• 0:00 - Shoutout to OmniStar Allison Peterson
• 0:10 - Overview of Carter’s new flagship store features
• 0:30 - Why the mobile-assisted return process is a must-have
• 1:00 - How thoughtful features like the playhouse enhance loyalty
• 1:30 - Inspiration from other retailers like The North Face

#carters #retaildesign #retailexperience #parentinghacks