Brian Niccols says Starbucks is rebuilding the third place, more seating, community, café culture. But he's also planning 5,000+ new small-format stores.
Ben breaks down whether those two visions actually line up, and what Starbucks' four access points reveal about where the brand is really headed.
⏩ Full episode: https://youtu.be/toy5NmyXau4
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