On this week’s Omni Talk Retail Fast Five, Chris Walton asks Joanna Rangarajan whether a rebrand and new prototype can help revive Schlotzsky’s.
Joanna says the strategy aligns with how consumers order today, with most QSR purchases happening through pickup, delivery, or drive-thru. The redesigned stores and kiosks aim to make those experiences faster and easier.
The real question: will franchisees adopt the model and expand locations enough to drive growth?
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