Will autonomous deliveries from DoorDash via Waymo and other self-driving vehicles revolutionize food delivery, or are they solving a problem that doesn't exist? In this honest assessment, our retail expert delivers a surprisingly skeptical take on what many consider inevitable technological progress.
Alvarez & Marsal's, Lisa Collier perspective raises important questions about whether the delivery industry is innovating for customers or simply innovating for innovation's sake. When you're already paying for the convenience of not going somewhere, does making you go partway defeat the purpose?
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