This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Consumer Reports' investigation revealing Instacart's AI-powered pricing experiments that resulted in price variations up to 23% between customers.
Chris and Anne debate whether algorithmic pricing is acceptable for essential categories like grocery, especially as consumers gain access to AI tools that can instantly compare prices across platforms. Anne sees the business case for convenience-based pricing, while Chris questions the ethics of dynamic pricing on necessities. Plus, the A&M Put You on the Spot Question explores whether pricing algorithms feel different for groceries versus travel.
⏩ Tune in for the full episode here: https://youtu.be/RjBUyfWgxzY
#Instacart #dynamicpricing #AIpricing #grocery #consumerrights #algorithmic pricing #retailtech #transparency
