Tesco employees recently took to Reddit to express frustration over how delivery partnerships with Uber Eats and Deliveroo are impacting store operations. High order volumes and picking demands are taking staff away from regular store duties, like staffing checkouts.
In this video, Ben Miller and Jordan Berke discuss:
- The impact of on-demand delivery on store-based fulfillment.
- Why stores are essential for winning on speed, flexibility, and economics.
- Key strategies for grocers, including dedicated picking spaces for high-velocity items, to protect the in-store experience.
