Ahold Delhaize USA is overhauling its checkout technology with NCR Voyix, upgrading POS, self-checkout, pharmacy, and fuel systems. The technology is already live in 100 stores, with a multiyear rollout ahead.
Why is a POS upgrade such a massive undertaking? Chris Walton, Jack Stout, and Angela Clark break down the operational challenges, the risks of replacing legacy systems, and why checkout technology is so important to omnichannel retail.
Watch the full Fast Five episode here: https://youtu.be/1jrT7auKVbQ
