SKIMS Taps DoorDash for On-Demand Delivery | Fast Five Shorts
SKIMS has teamed up with DoorDash for its first-ever on-demand delivery partnership, making thousands of styles available from select U.S. stores in under an hour.
Chris Walton and Josh Hahn discuss whether instant delivery helps or hurts a brand whose entire appeal has been built around exclusivity and hype.
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Skims has partnered with Doordash for its first ever on demand delivery offering, making more than 23,000 styles from its US stores available for delivery in under an hour on average.
Speaker AAccording to a DoorDash press release.
Speaker ASkims is available on the platform from 17 stores across 11 states and Washington D.C. with nine additional stores coming soon.
Speaker AAnd DoorDash is Skims first on demand delivery partner.
Speaker ASkims is the first brand on DoorDash to offer a full range spanning undergarments, everyday clothing and outerwear.
Speaker AIts complete wardrobe approach.
Speaker AIt's quote, complete wardrobe approach.
Speaker AExcuse me for missing the quote.
Speaker ARather than a narrower category.
Speaker AJosh does on demand delivery via DoorDash.
Speaker ADo you think it helps or hurts a brand whose whole appeal like Skims has been built on exclusivity?
Speaker BI'm noticing a theme today, by the way.
Speaker BChris.
Speaker AI know, right?
Speaker BYes, there's a theme going on here.
Speaker BSo anyway, I don't, I don't think it hurts them at all.
Speaker BNo, I think DoorDash wants to expand more into general merchandise.
Speaker BRight.
Speaker BMost of their, their business today is obviously in the food, food area and Skims wants more distribution channels.
Speaker BSo overall, I think it's fine for both of them.
Speaker BLike, I don't think it's going to damage either one of them.
Speaker BI think the question is, is less about kind of the brand impact and more about the potential upside, which in my mind is pretty limited.
Speaker BIt just seems like such a specific occasion based purchase.
Speaker BRight.
Speaker BSo for me, when I think about DoorDash, I would ask two questions.
Speaker BIt's like, how often do I need it and how quickly do I need it?
Speaker BAnd to me, this doesn't necessarily meet that criteria.
Speaker BI mean, I don't just on a whim say, oh, I need some underwear or I need a, you know, pair of shorts in like 30 minutes.
Speaker BIt just doesn't happen that often.
Speaker BAnd so I think that's.
Speaker BYeah, exactly, exactly.
Speaker BYeah.
Speaker BI think the consumer has to be like, oh yeah, in the moment I can get skims on DoorDash.
Speaker BAnd that has to be kind of ingrained in people's mind in order for it to be successful long term.
Speaker BBut for me, yeah, I would focus more if I have DoorDash, I'm focused more on consumables in the GM space.
Speaker BLike if you run out of toilet paper, that's an emergency, right?
Speaker BYeah.
Speaker BBut when you need a new pair of shorts, it feels like less of emergency, I guess.
Speaker BI guess unless you don't have any toilet paper, then maybe it becomes more of an emergency.
Speaker BBut, yeah, I think.
Speaker BI think it's a win for the brands.
Speaker BI don't know if it's a win necessarily for the customers.
Speaker ASo I'm curious.
Speaker ASo first of all, what is the theme you're seeing?
Speaker ABecause I want to come back to that statement.
Speaker AWhat is the theme you're seeing so far, today's show?
Speaker BWell, everybody's expanding into spaces that aren't their niche.
Speaker ARight, right.
Speaker AOkay.
Speaker AThat's what you're seeing is the thing.
Speaker BThat's what I'm seeing.
Speaker BAnd it's kind of happening across the board today.
Speaker BWhen you think about some of the headlines and that, I don't know, like, me personally, I don't like that, but I might just be, you know, a crotchety old man that's like, please stop changing things.
Speaker AYou know, your Gran Torino, get off my lawn.
Speaker AYeah, yeah, exactly.
Speaker BI think maybe that's what's happening.
Speaker AYeah.
Speaker AYeah.
Speaker AAnd that movie was filmed in Michigan, too, if I'm not mistaken.
Speaker ABut, yeah, No, I mean, that's funny.
Speaker AI'm glad I asked you that, because, like, for me, the theme was really just the continued move towards quick delivery.
Speaker ABut I think you've taken it up a level which is really, really smart, and it's an interesting way to think about, an interesting lens through which to evaluate all the topics we've discussed on the show.
Speaker ASo my next question for you is, do you think.
Speaker ADo you think this is a bigger win for Skims or for Doordash that this partnership is happening?
Speaker BI think it's a bigger win for Doordash just because.
Speaker BYeah, because I think that, you know, they have been more exclusive, I think, in the past in terms of what, you know, where they're selling.
Speaker BAnd so I think it's a win for Doordash.
Speaker BGives them some brand notoriety.
Speaker BBut I think, like, ultimately, I think Doordash can do a lot more general merchandise really well outside of, like, what.
Speaker BOutside of apparel, I guess.
Speaker AYeah, it's.
Speaker AYeah, it's.
Speaker AIn a lot of ways, it's a great marketing move for DoorDash to signal, hey, we've got more than just restaurants, basically, right?
Speaker ARestaurants are, you know, quick delivery, traditional quick delivery items, like you were saying.
Speaker AI mean, like, this was probably my favorite headline of the week to talk about.
Speaker ALike, when I saw this announcement, I was.
Speaker AI was actually stunned.
Speaker AI couldn't believe that this partnership was happening or the.
Speaker ASorry.
Speaker AThat this partnership happened.
Speaker ABecause for me, like.
Speaker ALike, I can now get.
Speaker AIf you stop and think about it, you just step back, Josh, like, to your point about, like, the themes of the show.
Speaker AI can get shapewear and a meatball hoagie in the same order, essentially.
Speaker ALike, I could order one and double dash the other.
Speaker AThat's just.
Speaker AThat's just crazy to me.
Speaker AAnd so, like, the fact that Doordash is here in this position to be able to even be able to sell Skims, which, you know, has the Kardashians all over it, tells you something about where Doordash is trying to go with this.
Speaker AAnd I've said it for a while on this show, too, that the Dash Pass is one of the more compelling subscriptions that I own, at least until Walmart copies them, which is going back to our first headline, Josh.
Speaker ARight.
Speaker ALike, you know, maybe that's the play there, too.
Speaker ABut so, you know, going back to the question that I asked you as well, like, does it hurt Skims to do this?
Speaker ASo, like, DoorDash, I think you and I both agree, big coup for them.
Speaker ARight.
Speaker ADoes it hurt Skims, though?
Speaker AI don't think it does because.
Speaker AYeah, yeah, go ahead.
Speaker ANo, what do you think?
Speaker BI. I don't think it does either.
Speaker BI think it's.
Speaker BIt's hard to know, like, I. I would need to look at, like, brand equity study at Skims to know, like, how people feel and think about the brand and everything else and who the people are that are buying.
Speaker BSo it's hard to answer that question, but it feels fine.
Speaker BLike, it doesn't.
Speaker BLike it doesn't seem out of place, I guess, to me.
Speaker BBecause they're both so wild.
Speaker BYeah, because I know it is wild.
Speaker BBut Doordash is a big company, and so they're doing a lot of good things.
Speaker BAnd so I can see, you know, why the partnership could work.
Speaker BI did notice it was only like 17 stores or something that they're going to be able to fill out of out of the gate.
Speaker BSo it's a small.
Speaker BIt's more of a test, I guess, than anything.
Speaker BBut, yeah, I still think it's cool.
Speaker AThey don't have that many stories, too.
Speaker AYeah, this story's really interesting to me, too, as I'm listening to Talk, because it shows how much of our mind, how much our minds have changed or shifted in terms of how we think about prestige and exclusivity.
Speaker ABecause the.
Speaker AThe reason I don't think Skims has anything to fear is, as I've said, oftentimes on this show, too, is I think delivery at the end of the day is like the airline.
Speaker AI'm curious your take on this, Josh.
Speaker AI Think delivery is like the airline business.
Speaker AWe don't care how our packages get to our doorstep, as long as they get to us reliably with confidence.
Speaker AAnd we will always choose the cheapest option when we're buying airline tickets, as long as those certain thresholds are met.
Speaker AAnd DoorDash has shown that they can do that every day.
Speaker AEvery day at a tremendous scale.
Speaker AAnd so the average person doesn't care?
Speaker AI mean.
Speaker AYeah, I mean, I don't care, Josh.
Speaker AYou care if your underwear is delivered by FedEx, UPS, or even Carrier pigeon?
Speaker AAs long as it gets you on time?
Speaker BYeah, I could care less.
Speaker BI think that's a great.
Speaker BThat's such a good point, Chris, because it's like those brands protect the way their brand is viewed or presented in stores.
Speaker BRight.
Speaker BOr online.
Speaker BThey aren't protecting how their brand is delivered.
Speaker BLike, Right.
Speaker BYou know, and.
Speaker BAnd like, Doordash seems fine.
Speaker BLike you said, FedEx doesn't matter.
Speaker BUPS, I don't care.
Speaker BLike, the, The.
Speaker BThe box is different colors, but it's the same thing.
Speaker BSo.
Speaker BYeah, I agree.
Speaker ARight.
Speaker AUnless you.
Speaker AYeah.
Speaker AUnless you're putting on white gloves to deliver it to my house.
Speaker ALike, you know, like, who cares?
Speaker ALike, so that's, that's the thing.
Speaker AI think that's what's so fascinating about this announcement to me is I think we finally arrived where that thesis has been validated, that, you know, delivery.
Speaker ADelivery is a dime a dozen, and you just gotta get it to the people.
Speaker AAnd so it's about just getting your.
Speaker AThis is omnichannel retail.
Speaker AIt's about getting your product in position in such a way where it's accessible by the people that want to access it.
Speaker AAnd there may be some of those people on DoorDash, there may be some of those people on another marketplace.
Speaker AAnd that's what it's all about.
Speaker AAnd so, yeah, we'll see where skims goes next.
Speaker ALike, do they start looking at Amazon as a partnership or Instacart?
Speaker AYou know, who knows?
Speaker ABut, yeah, it's really interesting to me.