Peloton's New Resale Platform: Smart Business Move or Operational Nightmare?
Peloton launched "Repowered," a resale marketplace for used fitness equipment where sellers retain 70% of the sale price while Peloton and platform provider Archive split the remaining 30%. The platform uses AI for pricing suggestions and aims to capture value from the secondary market, though experts worry about Peloton's operational execution track record.
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00:00 - Untitled
00:04 - Peloton's New Resale Market Initiative
01:31 - Peloton's Nationwide Rollout: Opportunities and Concerns
02:08 - Transitioning to Generative AI in Resale Markets
03:26 - Challenges with Peloton Repairs and Extended Warranties
04:01 - Evaluating Peloton's Confidence
Peloton is launching a resale market for used bikes and treadmills.
Speaker AAccording to cnbc, Peloton has launched its own secondary marketplace called Repowered to get a slice of the burgeoning resale market for connected fitness equipment.
Speaker ABeginning last Tuesday.
Speaker APeople in select cities can now list their equipment and gear for sale and Repowered and set their own price with the help of a generative AI tool sellers will get 70% of the sale price and the rest will be shared between Peloton and the platform platform provider Archive.
Speaker ARepowered is launching first in beta in New York City, Boston and Washington, D.C.
Speaker Awith plans to go nationwide in the coming months, Peloton said.
Speaker AChris, this is also the AM put you on the spot question A and M wants to know, is skipping the heavy lifting worth the 30% selling fee or will Peloton fanatics stick to using other places for selling their products like Facebook Marketplace?
Speaker BInteresting, interesting question.
Speaker BI think, yeah, I think it's probably worth it.
Speaker BI think there's a, there's a segment of the population where if they're in this, they're going to want the extra validity that doing it through the Peloton platform provides.
Speaker ALike a certified pre owned situation kind.
Speaker BOf thing, you know.
Speaker BYou know, especially when you think about, you know, who the average demographic is of the current Peloton holder.
Speaker AYep.
Speaker BOr owner.
Speaker BThe thing I would say about this though, as much as I think, as much as you, as I think when reading the headline, I wanted to like this headline.
Speaker AYeah.
Speaker BI think I'm a little cautious on this.
Speaker BLike I think I would, my thing would be I would go very slowly with this.
Speaker BIt's only in select cities right now, as you mentioned, and I think the dynamics of, you know, making this successful in places like Boston and New York City are very different than a nationwide rollout, which they're already saying they're going to do.
Speaker BSo that worries me a lot, especially given Peloton's operational track record.
Speaker ARight.
Speaker BBecause the dynamics of delivering those cities are very different than say Yuba City, California, shout out to my friends in Yuba City, which I do have.
Speaker BSo that, that's the one caveat here.
Speaker BI'd say I'd say good idea.
Speaker BBut I would go slower at this than you're reporting to, especially when you're dropping things like AI into this headline too.
Speaker BIt makes me think you're trying to gin up some excitement about something.
Speaker AAnyone who's used any resale platform realizes that whether you're reselling like, you know, video Games or clothing.
Speaker ALike everybody, it automatically uses generative AI to give you a suggested price for.
Speaker BYour product or quote unquote, an algorithm.
Speaker AYes, exact.
Speaker ASo yes, that's for sure sizzle.
Speaker ABut I do think that there's some opportunity here.
Speaker AYeah, you're Peloton market than I am.
Speaker AHere's the problem that I have.
Speaker AAnd you called it out brilliantly.
Speaker AThey should go slow and they need to figure out exactly how this is going to work.
Speaker AAs someone who's purchased a used after aftermarket peloton.
Speaker AIs that what you call it?
Speaker BThat's right.
Speaker BYeah.
Speaker AI purchased one on Facebook Marketplace.
Speaker AI had to get it repaired and the it was a total disaster.
Speaker ATotal disaster.
Speaker APeloton essentially told me that they, that I should just.
Speaker AThat I should pay fourteen hundred dollars for a repair, that I needed to have a fourteen hundred dollar repair kit.
Speaker AAnd I said can I get a new bike for like 1500 dollars brand new?
Speaker AAnd they said oh yes.
Speaker AAnd the guy, the help like so it's stuff like that.
Speaker AThe help desk guy was like oh yeah, I guess we'll figure out how to do this.
Speaker AAnd so I would just caution Peloton to make sure that you have all of these scenarios played out and figured out.
Speaker ABut I do think in the long term if they can do that, there's definitely money to be made with extended warranty programs with things like delivery services and keeping your bike drivers and repair people employed more and having more for them to do if they can get more of this community to get on board.
Speaker BBut yeah, but I think you're right.
Speaker BI mean as you're saying that those are hard businesses on which to make money.
Speaker BThe delivery of heavy, heavy goods and services and that type of hard to make money on that consistently.
Speaker BAnd you got to figure that out.
Speaker BSo.
Speaker BRight.
Speaker BYeah.
Speaker BI don't know.
Speaker BSo.
Speaker BSo we're both kind of like maybe, maybe not on this one.
Speaker AI think I, I think Peloton's track record isn't giving me a lot of confidence that this is going to be able to be.
Speaker AThat it's thought through enough that they're not going to move before they're ready to just based on how we've seen that company act over the last several years.
Speaker BWow.