Our 2026 Retailers To Watch | Ask An Expert
Retail’s future winners aren’t defined by hype. They are defined by where consumers actually go. In this Omni Talk Ask An Expert episode, hosts Chris Walton and Anne Mezzenga sit down with Ethan Chernofsky, Chief Marketing Officer at Placer.ai, to break down the retailers, sectors, and strategies poised to shape 2026.
Drawing from real-world foot traffic data and consumer behavior insights, Ethan shares which brands are gaining momentum, which are in turnaround mode, and how shifting expectations around health, value, and experience are redefining retail success. From fitness to grocery to coffee to digitally native retail, this conversation uncovers where physical retail is headed next.
Key Topics Covered:
- Why the fitness sector, including brands like EōS Fitness, is benefiting from long-term health and wellness shifts
- How grocers like H-E-B are winning through localization and innovation
- The competitive momentum behind specialty retailers like Michaels
- The “bounce-back” potential of Starbucks and its third-place strategy revival
- Where Home Depot and Target stand on the recovery spectrum
- Grocery’s evolving battleground: quality vs. value vs. unique differentiation
- How retailers like Kroger are experimenting to stay competitive
- The future of digitally native brands and physical retail after pullbacks from players like Allbirds
- Why partnerships with retailers such as Nordstrom may reshape DTC expansion
- The industry debate around “value” and why it may be retail’s most misunderstood concept
Whether you’re building your 2026 retail strategy, evaluating growth sectors, or tracking competitive momentum, this conversation delivers data-backed insights to help you understand where consumers are spending their time and why.
Connect with Ethan: https://www.linkedin.com/in/ethan-chernofsky-16ab4519/
Visit Placer.ai: https://www.placer.ai
#RetailTrends #RetailersToWatch #RetailAnalytics #FootTrafficData #RetailStrategy #FitnessIndustry #GroceryRetail #Starbucks #DTCBrands #ConsumerBehavior #OmniTalk #RetailInsights
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00:00 - Untitled
00:08 - Introduction to Omnitalk Retail Ask an Expert Series
04:26 - The Rise of Fitness Retailers
12:47 - The Future of Grocery: Understanding Consumer Trends
16:27 - The Future of Grocery: Innovations and Strategies
19:55 - The Evolving Landscape of Retail
29:20 - The Evolution of Value in Retail
33:01 - Shifts in Suburban Retail Dynamics
Foreign.
Speaker BWelcome to the latest edition of the Omnitalk Retail Ask an Expert series.
Speaker BI'm your host, Chris Walton.
Speaker CAnd I'm Anne Mazenga.
Speaker BAnd we are the founders of omnitalk, the fast growing retail media outlet that is all about the companies, the technologies and the people that are coming together to shape the future of retail.
Speaker BAnd our, our next guest, 100% needs no introduction.
Speaker BEthan, how have you been keeping?
Speaker AI've been doing well.
Speaker AHow are you guys doing?
Speaker CDoing well.
Speaker CEthan, we're so excited to have you back.
Speaker CI'm excited for this round too.
Speaker CIt's a little different than what our audience has seen before and even what Chris and I have seen before.
Speaker CSo the top retailers to watch.
Speaker CI can't wait.
Speaker BYes, Ethan's been on our show many times.
Speaker BSo Ethan is of course, Ethan Chernosky, the chief marketing officer at Placer AI.
Speaker BAnd as Ann alluded to, Ethan is here to share his 2020, 26 retailers to watch.
Speaker BNow, what does that mean?
Speaker BWell, your guess is as good as ours because now for those listening and watching in real time, listening at home, keep in mind, as we always do, whenever Ethan appears on our show, Anna and I have literally no idea what Ethan is going to share with us.
Speaker BAnd we, like all of you, will be reacting in real time to what Ethan says 100% organically.
Speaker BSo should we get started ad should we put Ethan to the test?
Speaker CLet's do it.
Speaker CBut before we do, really quick, make sure that everybody who's joining us live right now, you have the opportunity to ask Ethan any questions that you might have, any rebuttals that you might have about his retailers to watch.
Speaker CYou put those right in the chat to the right hand side of your screen as we go along.
Speaker CAnd Ethan and the Placer team will make sure to answer them as we get started.
Speaker CSo with that, Ethan, what's.
Speaker CLet's do it.
Speaker CJust to, just to make sure we check the box.
Speaker COkay, we're Ethan, what is Placer and what is it about the data that you collect that makes it such a useful tool to provide the insights into the topic at hand today?
Speaker AEthan, what a fantastic question.
Speaker ASo Placer is a location analytics company.
Speaker AWhat that means people vote with their feet.
Speaker AWe show you how they vote across the United States every single day by analyzing a panel of tens of millions of mobile devices and then utilizing machine learning and AI algorithms on top to make estimations of visits to retail locations across the country.
Speaker AAnd, and we can see everything from visit frequency, the customer journey, true trade areas, visits obviously, and Visit trends and a whole lot more.
Speaker BI feel like I've heard that a couple times now on this show, you know.
Speaker BYeah, it's funny for the audience to know how the sausage is made.
Speaker BI screwed up our tagline and had to rerecord where Ethan just nails it right from the get go.
Speaker BSo.
Speaker BSo Ethan, with that out of the way, what is the first thing you're going to share with us?
Speaker AThe first one is, is down the middle because when you think retailers to watch, you want to talk about the retailers that you think are going to do very well that you're really excited about.
Speaker AAnd this is, this is the.
Speaker AWhere we kind of just tip our cap to great retailers that we think are going to have great years.
Speaker AAnd I think what's interesting about some of the retailers that we were focusing on this year is there's different reasons why we like them.
Speaker ASo if you look at something like EOS Fitness, really great retailer, really great offering, really amazing sector, this is a good reason to expect them to do extremely well.
Speaker CWho is EOS Fitness for those who might not be familiar with them?
Speaker ASo they are one of these rising fitness players that is oriented towards a cheaper point of entry and being kind of more valued, value oriented.
Speaker ASo that is a space that is clearly really exciting.
Speaker AThe fitness space in general is one that you could just throw in seven or eight different chains here because fitness is doing so well.
Speaker AGive you one of the really interesting data points that we are fascinated by.
Speaker ATraditionally, fitness does extremely well.
Speaker AIn Q1 we have our New Year's resolution.
Speaker AIt starts dipping.
Speaker AYou see a pop in October and then November and December crater and then you get this big jump between December and January.
Speaker AThat jump used to be massive, 30% plus.
Speaker AIn 20 to 23 that number was 27%.
Speaker AIn 24 and 25 that declined to 22%.
Speaker AAnd this year it was, it was down to just 17%.
Speaker AThe jump between December and January.
Speaker AThis while visits were up year over year, even though there was a week where visits were down almost 10% because of the storms.
Speaker ASo what that tells us is this really high performing sector.
Speaker AIt's being driven by the fact that consumer behavior has fundamentally shifted.
Speaker AFitness is now non discretionary.
Speaker AIt is something that people are doing, they feel like they need to do it.
Speaker AHealth and wellness is here, it is lasting.
Speaker AIt's a huge shift.
Speaker ASo that's something that again, all the ingredients are there for so many of the players within this segment to do extremely well.
Speaker AThen there's other players that are kind of hitting on really key themes.
Speaker ASo H E B is one that we're talking a lot about.
Speaker AWe're going to, we're going to give a hint the spoiler for minutes.
Speaker AOh, hint of we're going to focus on grocery a little bit.
Speaker ABut H E B is one of these kind of outliers when we think about the middle in grocery.
Speaker AThe traditional grocers, they're feeling a lot of pressure.
Speaker AH E B has stood out and they've stood out by being unique.
Speaker AThey've been uniquely focused on their local perspective.
Speaker AThey've been focused on how they have this adjacent innovations, these new offerings that make sense, that are still kind of authentic and feel like within the H E B brand.
Speaker ASo this is something that kind of really stands out.
Speaker AI love other brands.
Speaker AI'll call it one more and then, and then we kind of like open it up.
Speaker ABut like Michaels is another one that's really been exciting for us because I think it's a retailer that was doing well and then you removed competitors and when you do that they just do extremely well.
Speaker AAnd as opposed to some of the competitors, they were always hitting this higher income bracket.
Speaker ASo it's not only are they grabbing that the visits from these competitors, but they have this unique part of the market that gives them even more exciting trajectory.
Speaker ASo these are just some of the retailers are really excited about and they're hitting on themes that generally get us really interested.
Speaker BYeah, that's interesting point about Michaels.
Speaker BI mean, I think I saw an article yesterday saying like they're selling a ton of balloons now, you know, which makes sense because party city, you know, left the landscape and you know, so now it's just a question of how long can they maintain that momentum and also build upon it too.
Speaker BI'm curious, Ethan, your comment about fitness.
Speaker BWe've had you on the show many times and one of the data points that's been an inspiration for me is the changing behavior of work and particularly work from home in terms of where you need to think about your stores, what it's doing to the grocery industry, the quick service industry too.
Speaker BIs that also a factor here in the fitness story in terms of people having more time to devote to fitness and it therefore becoming kind of a non discretionary activity?
Speaker AI think so.
Speaker BYou think so?
Speaker AI think so.
Speaker AIt's not something that I could prove but I think it's like the biggest piece is health and wellness.
Speaker AWe think about again, if we go back pandemic time, we think about what changed and what changed that was like all Right.
Speaker AIt was a short term shift and then people went back to their normal behavior and what was.
Speaker AThat's it.
Speaker AWe just look at the world differently.
Speaker AI think health and wellness is one of the biggest things that change.
Speaker AAnd you see it in terms of like things like alcohol consumption, you know, the consumption of kind of health oriented products.
Speaker AThese are all interrelated.
Speaker AWe just care more about this issue now and it's becoming something that we lean into and it's again, we're six years later and it's still growth on growth on growth, which is unbelievably impressive.
Speaker BYeah, the interesting data point to me would be like, where are people going to the gym?
Speaker BAre they going.
Speaker BDo you see more people going to the gym near the office relative to where they were before or relative to their home to where they were before?
Speaker BYou know, is there a change in that pattern?
Speaker BThat'd be something interesting to explore.
Speaker CAll right, Ethan, what's next?
Speaker AOkay, the next is a group that I'm calling convinced mostly question.
Speaker ARight.
Speaker BOh, wow.
Speaker ARight.
Speaker AI am excited about, I feel like, oh, this is like if I would put all my chips into the middle on that first group, I would put a lot of chips, but I'd hedge a little bit.
Speaker ARight.
Speaker AAnd so this is a group that for me, the, the, the number one chain I think of is Starbucks and there's a few others that I think fit here as well.
Speaker AStarbucks.
Speaker AAnd I mean, let's think about the reasons why, like when we're looking at a retailer that we think is going to surprise or bounce back, what we're essentially trying to ask is why are visits down?
Speaker ABecause they usually are for, for retailers going to bounce back.
Speaker AWhat has the company announced from a strategic perspective and do the gaps and the indications of why those gaps are being created, does the strategy solve those gaps?
Speaker AAnd if they do, then we're like, okay, this is someone that we believe in.
Speaker AWe think this is exciting.
Speaker AAnd I think Starbucks checks all those boxes.
Speaker ASo one business weren't down like 30%, they were down a few percentage points.
Speaker AObviously it's a huge retailer, but they were down a few percentage points.
Speaker AAnd then you have this kind of new leadership that says we're going to try and do something that's complicated.
Speaker ARight.
Speaker AEveryone in the space, or most of the biggest rising players, the seven Brews, the Dutch Bros, are like, we're going to be super convenience oriented in and out.
Speaker AAnd Starbucks says we're going to, we're going to do that.
Speaker AWe're going to be convenience oriented.
Speaker ABut we're also going to try to bring back the third place, and we love that because we think it creates something that otherwise would be missing.
Speaker AIt zigs when other people are zagging and it leverages their massive strength and reach to kind of double down on what they were traditionally known for.
Speaker AAnd I think this combination of strategy alignment, trust in their ability to execute is all working.
Speaker AAnd we saw the indications of it already in Q3 and then Q1, this, I should say Q4, 20, 25, apologies.
Speaker ALike that, that was even, even bigger.
Speaker AThis is, this is like an exciting turnaround.
Speaker AAnd then you add on top of that, they just do things that nobody else does.
Speaker AAnd I'll give the example from the holiday season.
Speaker AWe know there's going to be a huge spike on Black Friday every year.
Speaker AThen they do Red Cup Day, which is always a massive spike.
Speaker AAnd again, it's a free red cup.
Speaker ALet's not go crazy.
Speaker ALike, it's still massive spike in visits.
Speaker AThey did the barista thing, which was enormously successful.
Speaker AAnd you're just like, here's a retailer, or, excuse me, a restaurant chain in this case, that knows how to generate urgency and excitement.
Speaker AAnd it's, again, it's a cup.
Speaker ALike, it's just super impressive the way they understand their audience and how they're able to build on their strengths.
Speaker AI would add to this category one that I think you'll agree with and one that I know pretty confidently you won't.
Speaker AI think Home Depot's in this category too.
Speaker AI think they've had some, like, challenges that are like, you know, the push, pull forward of demand and all that.
Speaker AAnd I think they're going to come back and I think I also, and I might be swayed by their recent announcements, but I'm tentatively excited about Target because I think Target is starting to talk about things that we spoke about at the end of last year, where this is a retailer that does certain things very, very well and they need to put focus on fundamentals.
Speaker AAnd it feels like these recent announcements speak to, hey, we're going to focus on those fundamentals.
Speaker ASo that also makes me excited.
Speaker CYeah, Ethan, I think one other important thing to, to call out too is Starbucks adhering to some of the trends that we're seeing in the market that we just talked about on the last slide.
Speaker CIncreased use of GLP1s, making sure that they have protein offerings now in their coffee.
Speaker CLike, they're also, in addition to making sure that they're the most convenient.
Speaker CI, I think where the potential for Starbucks is is that they are able to do some of these things at scale that it's, it's hard for a small independent coffee shop to offer protein, cold foam, right?
Speaker CBut Starbucks now can double down on that and be the place where when we see a reduction in alcohol consumption, an increase in coffee consumption as the, the third place or the, you know, the thing to do to go out and grab with a friend.
Speaker CI think those are other trends that are like going to help as you're talking about here.
Speaker CStarbucks hopefully kind of come up and continue to see success in the, in the year ahead.
Speaker AYeah, absolutely.
Speaker AI agree with everything there.
Speaker BYeah, that's a good point.
Speaker BAnd the one question though that I have too Ethan, and it's, I think why you say you're convinced mostly is there's still a lot that's got to be shown out here because like if I look at this graph particularly like if I just put these quarters on top of each other, it essentially looks like it would become a flat line which you know, and that flat line performance has not been where it needs to be be for Starbucks.
Speaker BSo that still is a question.
Speaker BSo at some point for this to turn around we need to see that bounce above the top line on, you know, on the two year stack trend.
Speaker BSo yeah, it'll be interesting and you know, and, and then when I think about Home Depot, I 100, I 100% agree with you.
Speaker BI would be betting on Home Depot but with Target that's where the big question for me is.
Speaker BI'm curious like that that traffic line has not even stayed flat.
Speaker BYou know, as you look at it, it's been decidedly going down over the years.
Speaker BSo, so they've got a much bigger kind of, they've got a much longer road in front of them so to speak than say Starbucks does on their recovery, if you take that perspective on it.
Speaker BAll right, what else you got?
Speaker AOkay, I have the future of grocery question and I'm stealing from my friend Eric Hahner from Dunhumby.
Speaker AHe put this, he used language that I really liked and he basically said grocery success is being driven by what he, he, he labeled it as three groups and I think it's, it's a good classification.
Speaker AThe first is quality first.
Speaker ASo like the sprouts is of the world and they're going to win on quality.
Speaker AThe second is value first.
Speaker AThe algaes, the lidos of the world, they're going to win on being like, you know, cheaper.
Speaker ARight?
Speaker AYou're going to get the things you need and you're not Going to spend as much.
Speaker BYeah.
Speaker AHe's like, those are great.
Speaker AHe's like, the middle is going to feel compressed.
Speaker AHe's like, but there's a group within that middle or even on the edge of the spectrum that are even more interesting.
Speaker AAnd he calls those the, you know, he basically says they have a unique offering, they do something uniquely well.
Speaker AAnd he would put H E B in that category and he would, I think, put Trader Joe's in that category too.
Speaker AObviously values there too.
Speaker ABut of like, whether it's local focus, their innovation, the, the draw of their products and brands that they, that they house, those are things that they do something really special.
Speaker AAnd what I thought was fascinating there is if we accept that we're going to see pressure on the middle, those traditional grocers who are going to have to battle more for that share of lists.
Speaker AAnd this was something that was coming up again and again.
Speaker AWe spoke to groceries at some of the big events that we've been to in the last few months.
Speaker AIt's not just basket size from a dollar perspective, it's the number of items in the basket that's getting them a little bit nervous.
Speaker AThey're trying to figure out how to increase then.
Speaker AAnd we know that consumer behavior is leaning towards more stops within a kind of segment, less time at each individual location.
Speaker AYou really have to ask, why am I buying things from you?
Speaker AWhat is the thing that is special that I'm getting from you?
Speaker AAnd I think that's going to be a huge driving force.
Speaker AAnd I, I'm really interested because I think, look at a chain like Kroger.
Speaker AThey've been unbelievably innovative in trying things.
Speaker AThey've been pushing the envelope in a lot of areas.
Speaker ANot all of it's worked, but they're trying things.
Speaker AAnd like, these things that they're trying make sense.
Speaker AAnd so does every one land.
Speaker BNo.
Speaker ABut you wonder what they're going to roll out over the next year.
Speaker AAnd we think about that previous slide when we talk about challenges and then does the strategy address the challenge?
Speaker AWhat I'm really interested to see is the things that you hear that they're inevitably going to roll out over the next six, nine, 12 months.
Speaker AAre they looking to address this issue and therefore what are they doubling down on?
Speaker BAnd do you think Kroger's doing that?
Speaker AI think Kroger is a super strong player that has good visit metrics and is dealing with the challenge that everyone's dealing with after that not being a challenge at all three years ago.
Speaker ASo 21, 22.
Speaker AYou won the visit, you won the basket.
Speaker ANow that's a big problem.
Speaker AIt's not a given anymore.
Speaker AAnd so I think Kroger was looking at things like how do I take this storeless future to new regions?
Speaker ABecause that would be a more efficient way to break into those.
Speaker AThey rolled most of that back.
Speaker AI don't think that's their future.
Speaker AAnd so I, I think there's a lag between.
Speaker AThis is what we think the biggest problem is.
Speaker AHere's the innovation, we're rolling out to solve it.
Speaker AAnd now there's a different challenge.
Speaker ASo what's the innovation they're gonna roll out?
Speaker AI still am a huge believer in retail media because of this.
Speaker ACause I think it raises the value of each visit.
Speaker AI'm a big believer in things that are gonna boost discovery.
Speaker AI think elements like increasing the caliber of products is gonna be something you're gonna hear a lot about because we'll talk about this a little bit more.
Speaker ABut I think value is a super opaque area and it's, it's not going to serve traditional grocery as well anymore.
Speaker ABut I have a lot of confidence that you're going to see exciting things from Kroger.
Speaker BYeah, that's a really interesting perspective that I haven't heard before, particularly with the new CEO coming in too.
Speaker BWhat's his take going to be on how to do this?
Speaker BAnd the other point too, that I think is really germane to how you frame that up too, Ethan, is where are they going and how are they trying to ameliorate the pressures?
Speaker BAnd they've said that they're going to go into their larger formats, at least prior to the new CEO coming in.
Speaker BBut I'm guessing because they announced that a few weeks ago that that's prob.
Speaker BProbably still on the table.
Speaker BYou know, that's to get the margin mix of, you know, the discretionary categories that a supermarket doesn't traditionally carry.
Speaker BAnd that's the outgrowth of why, of, of, of why they're doing that because of what you're saying here, because that's where they're feeling the pressure.
Speaker BSo that's, That's a really interesting take, Ethan.
Speaker CI, I guess I'm to kind of.
Speaker CI was thinking along the same lines that Chris was.
Speaker CAnd if you, we take your.
Speaker CA step back and we look at, you know, you're talking unique, unique food offerings, localization with things like sprouts or Trader Joe's, and then you juxtapose that with, you know, Kroger taught what Chris just talked about talking about opening larger formats with more general merchandise and trying to fulfill more of that trip type and maybe focusing more on convenience.
Speaker CDo you, do you feel like you, there's one that, that you think stands to give Kroger a better chance than the other?
Speaker CAnd if you were advising this new CEO, like which direction would you suggest that, that, that he go in?
Speaker AI like focus.
Speaker AI think focus is easier to deliver on because you know exactly what you're trying to deliver.
Speaker AI think going broad, like there are people who've done it.
Speaker ALike Costco.
Speaker CYeah.
Speaker ACostco does things that make no sense, but Costco is just so good at everything that they can pull it off.
Speaker ACostco is the LeBron James of retail.
Speaker ARight, but they're focused, right?
Speaker AYeah, but it, but they do things that, like why are there TVs at Costco?
Speaker BYeah.
Speaker AWhy are you selling long furniture?
Speaker ABut it works like you'll buy it there.
Speaker AAgain, like my, my father in law gets his hearing aids done at Costco.
Speaker ALike that doesn't make sense.
Speaker ABut it's, it's like again, they're so good.
Speaker AI don't think that that's easy to replicate.
Speaker AWhereas like I'm not.
Speaker ANone of this is easy, but I think it's, it's easier to say we're gonna, this is who our audience is.
Speaker AThis is what we bring to them.
Speaker AThis is what we do.
Speaker AVery special.
Speaker AAnd we're just gonna keep on doing a little bit more of that.
Speaker BThat's an interesting point too.
Speaker BLike, let's just become a better grocery store and what does that get us versus like, you know, you try to build out a, you know, a mass, mass merchandising experience like they're saying they're going to do with these large format stores.
Speaker BThat's going to take time, it's going to take a lot of capital.
Speaker BAnd it's a really crowded space as we just talked about with Target.
Speaker BTarget's not necessarily doing that well in that space right now either because of all the competitive pressures they're facing.
Speaker BSo yeah, that's, that's a really interesting way to look at it, is like just become a better grocer.
Speaker BIf I'm putting words in your mouth.
Speaker AEthan, I'll give you an example of one that I really like.
Speaker AI, if you go to Publix, they have a huge section now for like protein based foods and they're all like packaged like you're not getting a box of Quest bars, you're getting like one.
Speaker ASo there are these high margin Items that are almost like a convenience store perspective of like, I'm sending the single one, so I'm gonna make more dollars per.
Speaker APer entity, per.
Speaker APer unit.
Speaker AAnd then this is an area that they clearly think is a bigger part of the shopping trip.
Speaker AAnd so they're expanding their footprint for that area.
Speaker ALike, that's.
Speaker AAnd that's something that I. I think.
Speaker AAnd it's like having a wider range of products.
Speaker APeople get pretty passionate about which products they use within that space.
Speaker AAnd it's like the opposite of a loss leader.
Speaker AIt's like an I love it leader.
Speaker AI don't know.
Speaker AThat's whatever working title.
Speaker CYes.
Speaker AYeah.
Speaker BWork in progress.
Speaker AIt's the product I'm really passionate about that I'll make the extra trip to get.
Speaker AAnd that's a reason that I'll go to this grocery store as opposed to another one.
Speaker BThat's what Trader Joe's does so well.
Speaker CAll right, Ethan, let's go to the next one.
Speaker ANext is the direct to consumer question, and we could have titled this the digitally native question because I think it's like, you know, Allbirds was one of the digitally native communities, especially those who were like, oh, physical stores for the digitally native.
Speaker AWatching Allbirds announce that they're gonna be closing all their stores.
Speaker ABut two is like a shot to the heart.
Speaker ANow I.
Speaker AIt was a great analysis someone once did for us on.
Speaker AOn allbirds where they basically said there's just not enough turnover in the merchandise for it to be make sense in physical stores.
Speaker AThey should have been going through like, like wholesale relationships.
Speaker BYep.
Speaker AAnd so.
Speaker ABut I do think this is.
Speaker AWhenever you see something like this, it has ripples and brands get a little bit more skeptical.
Speaker ASo I think you're going to see a slowdown in digitally natives, like, looking for these off, you know, these.
Speaker AThese physical locations of these own physical locations.
Speaker ABut I don't think it's going to.
Speaker AI don't think it's going to go away.
Speaker AI just think it's going to be a much more realistic perspective of when they go into it.
Speaker AIt's not going to be saying, hey, how do we get 100, 200 locations?
Speaker AIt's going to be saying 5 to 50.
Speaker ALike, we'll start off with major, major, major areas.
Speaker AWe'll probably have like, big malls around the country or certain areas.
Speaker ABut the unlimited, endless expansion potential for these digitally natives.
Speaker AI think that perspective has now gone away.
Speaker ALike, Warby Parker is obviously the exception to the rule, but I think they're clearly the exception.
Speaker BWell, the other Thing too.
Speaker BI'm glad you brought this back in because I feel like in the last two or three times we've had you on the program, we haven't touched on this topic very much.
Speaker BBut like, you know, to me it just comes back down to the age old question which you kind of said, which is are you a retailer or are you a CPG or a brand at heart?
Speaker BRight.
Speaker BAnd what is the business model that you're running?
Speaker BAnd, and then make your store or your wholesale strategy an extension of that.
Speaker BAnd that's what it comes down to.
Speaker BAnd so, and you just test out the market.
Speaker BLike you said, you go slow where you need to, but you go fast.
Speaker BIf you're got, if you got a good retail brand in front of you, go fast.
Speaker BThat was always what we said about some of those retailers too.
Speaker BWhen during like five, six, seven, eight years ago, it'd be like, if you have such a successful retail brand, why aren't you scaling faster than you are?
Speaker BWhich.
Speaker BAnd then those guys went out of business too.
Speaker BSo that's, that's what I take away from this discussion.
Speaker BEthan, do you agree with that?
Speaker AI do.
Speaker AI also think there's this weird question of, and it's like, it is an inevitable problem of like as you grow, do you grow by new locations?
Speaker ADo you grow by new, by new areas, by new products?
Speaker AAnd it's it right, like some retailers or like your point of like are you a retailer or are you a brand?
Speaker AThere are some that like, okay, I'm gonna expand into this market.
Speaker AI can have more locations or I'm going to be more wholesale oriented.
Speaker AI can have different products and there's some that just need to like, it's okay that a retailer fills a very specific void and does that well, like there might not be endless expansion potential and that's okay.
Speaker AAnd I think it's like that's you can build an incredible business around that.
Speaker AIt just doesn't necessarily fit with like the quarterly earning cycle for publicly traded companies.
Speaker CI think the other thing that you have to look at too is like I think Lulu's the apparel company that just expanded their footprint in Nordstrom.
Speaker CI think it also is a question of, you know, one, are traditional retailers or wholesalers more interested in a new kind of partnership with these D2C players because they provide a low entry point for Nordstrom shoppers.
Speaker CLike now Nordstrom's getting Gen Z and the following generations in the doors when they never would have been able to go to a Nordstrom or think they could Afford a Nordstrom.
Speaker CI think you, you look at some of the.
Speaker CThe like, I was surprised to see that headline because you don't expect a retailer like Nordstrom to bring in a lower price brand like that.
Speaker CLike it, it was counter to what Nordstrom says that they would do and kind of their ethos as a brand.
Speaker CBut I think that Nordstrom softened now on what it's not just a, a wholesale relationship we're going to have with them.
Speaker CWe actually want to give them space in the stores to kind of be the entry point for this next generation.
Speaker CSo I think it's also the, the changing relationship of, of these partners and what a wholesale agreement looks like, a shop and shop agreement looks like with some of their partners too, that's helping them.
Speaker CThey'll all win versus Lulu.
Speaker CStarting a massive store expansion and not being successful.
Speaker AI love that point so much.
Speaker AAnd I also think it's like such a good antidote to so many of the challenges that a lot of department stores are facing where it's just, it's the same thing for 20, 30 years.
Speaker ALike, you need to mix it up.
Speaker AThis is that we have rising digitally natives.
Speaker AWe have the brands that have these footprints.
Speaker ACan you find that balance between them?
Speaker AI know some have tried and it hasn't really worked out as well, but I think these are really exciting examples to look into because if they show promise, there's a lot of benefit for everyone involved.
Speaker CRight.
Speaker AYeah, good point.
Speaker BIt's a hybrid approach.
Speaker BIt makes sense.
Speaker BYeah.
Speaker BThe other point I take away from what you said too, which I'd never thought about before I did, is like, the extent of your product portfolio matters if you want to try to become a retailer, if you want to go from brand to retailer.
Speaker BRight.
Speaker BLike, the Gap didn't become the Gap.
Speaker BJust selling sweatshirts, you know, Auburn sold a shoe that you don't need to buy that often, and it tried to get into other categories, but it wasn't successful.
Speaker BAnd so have you figured that out before you venture into retail and have you done the math on that, or should you take an approach, like Ann just said, like where you go, you know, hybrid or you go wholesale traditionally and make it work.
Speaker BAll right, what's next?
Speaker AOkay, this is the thing that I am.
Speaker BHaven't touched on this in a while.
Speaker AI'm struggling with this a lot.
Speaker AOkay.
Speaker AYeah, we did something.
Speaker AWe're doing it for the first time again.
Speaker ALittle spoiler because we got a Placer Discover coming up with our mutual friend Ben Miller from Shop Talk.
Speaker AWe did something we're not just looking at the data.
Speaker AWe did a survey of professionals in the space and we asked them some questions.
Speaker AWe had like hundreds and hundreds of people respond.
Speaker AAnd one of the questions we asked was like, what segments do you think you're going to do?
Speaker ADo you think they're going to grow?
Speaker ADo you think they're going to be stable or decline in next year?
Speaker AAnd a fascinating one for me was that the discounted dollar segment was basically flat, people saying positive and negative and so growth or decline.
Speaker AAnd almost 70% said it was going to be stable.
Speaker AThey thought it would be stable.
Speaker AAnd this kind of lines up with what we're seeing.
Speaker ALike this is a sector that saw growth, these massive expansions, then all of a sudden, maybe they overextended.
Speaker ABut what's coming up for me a lot is something that piqued our interest in convenience a few years ago.
Speaker AAnd I think it was a. I think we were correct then, which was convenience is an overrated concept because we don't know what convenient enough is or isn't right.
Speaker AIt's convenient enough to do, to drive really far to go to Trader Joe's, but it's not enough to go to, I don't know, insert traditional grocery name here.
Speaker AI think the same thing for value.
Speaker AEverybody knows value is important.
Speaker AMost people that I speak to don't know how to define it.
Speaker AI certainly don't know how to define it.
Speaker AAnd as a result, I think it's an.
Speaker AIt's not the most useful thing to talk about because we don't really know what it means.
Speaker ASo people will tell you value is not price.
Speaker AValue is how much do we love a product and do we feel like we're getting a good deal on said product?
Speaker AThat means that the important thing is not the value per se, it's.
Speaker AIs the product great?
Speaker ADo people perceive the product to be excellent?
Speaker ABecause otherwise it's circular logic.
Speaker AOh, we fail to.
Speaker AThey're not doing well because they don't have enough value.
Speaker AThey're doing well because they have value.
Speaker ABut we can't define what that means.
Speaker AAnd so I'm struggling.
Speaker AThis idea of.
Speaker AIs value.
Speaker AIt's clearly important, but is it a relevant thing in retail?
Speaker ABecause it's.
Speaker AIt's too abstract of a concept.
Speaker ASo value retail, I think, and obviously in this value segment is easy to differentiate, but I think there's a question about the conversation around value and does it matter if we don't know how to define it?
Speaker BThat's really interesting.
Speaker BWhat I see, what I think of is actually, I think value is the art of retail value.
Speaker BValue, to me, is the merchant.
Speaker BThat's where the merchandising comes in.
Speaker BAnd there.
Speaker BThere is no definition of it, and that's what makes it special.
Speaker BAnd it's different for each brand.
Speaker BIt's different for each retailer, and you have to discover it and put it into the minds of your consumer.
Speaker BAnd that's what the really good retailers do really well.
Speaker BThat's what Costco does phenomenally well.
Speaker BAnd they are focused on.
Speaker BThey know exactly what.
Speaker BWhat metrics they want to hit, what products are going to sell for their consumer, and they provide that value to them.
Speaker BWhereas when you start to get across, like, the grocery landscape or even the dollar landscape, it becomes a little less clear because, you know, value starts to play into things differently.
Speaker BThere aren't as many points of differentiation, but that's how I think about.
Speaker BYour question is.
Speaker BI think your question's right, but that's also where you make your money.
Speaker AI like the idea that it's an art, and I think for me, we care about the art, but with data, you care about the numbers, right?
Speaker BYeah.
Speaker AAnd I almost don't want to talk about value so much anymore, except to make this.
Speaker AYeah.
Speaker ABecause it's not a data number.
Speaker AIt is a. Yep.
Speaker AIt's a.
Speaker AIt's something so much more abstract.
Speaker AAnd I really like the way you put it.
Speaker AAnd I think the more we embrace that, that's the thing.
Speaker AIt also changes the notion because I think when you talk about value to so many people in the space, they do still think of price.
Speaker AThey're like, oh, it's about making things cheaper.
Speaker AAnd I think a lot of retailers hurt themselves by chasing value by bringing down costs as opposed to by chasing value by making products that are amazing or making products that are perceived to be amazing.
Speaker ALike, there is an element of perception here, too, that matters.
Speaker BYeah.
Speaker BI mean, the one thing I always took away from my time at Target was the expect more, pay less thing is a really good measure of, like, how you should be thinking about value from a merchandising perspect.
Speaker BThe other thing I love about what you said too, Ethan, is I think you're 100% right.
Speaker BValue, to me, is what you're showing on these slides.
Speaker BIt is the output.
Speaker BIt is the measure of the output.
Speaker BLike, what the traffic number is tells me how much value there is relative at that retailer versus another.
Speaker AOkay.
Speaker CI think the other thing that I guess I would question here is value according to which category.
Speaker CLike, if we're looking specifically at dollar store.
Speaker CYes.
Speaker CThere's, there's.
Speaker CDo people care what plates they're using for a party or you know, the basic home essentials that you're buy the party supplies?
Speaker CThose kinds of things are though, is that a category where it like value and cost is important?
Speaker CYeah, because you can, you know, you can go to a dollar store and get all these things.
Speaker CBut I think that changes when we start to get into other categories like apparel.
Speaker CI think it starts to change when we get into categories like beauty, where value is actually, you know, more along the lines of the art of what Chris is talking about than it is about, you know, what's the cost and how does that drive traffic for one specific category?
Speaker CSo that's the one like question I guess I would raise when we're looking at the value question as it compares in a dollar store set versus, you know, even a general merchandise store like a Walmart or, or apparel or department store.
Speaker AAll great points.
Speaker AAll great points.
Speaker AI think I realized that I was using value in a terminology in a way that was like, it doesn't actually mean anything.
Speaker ALike it's, it's.
Speaker AAnd therefore, at least for me, like, I agree with everything you're saying and I think there are people who do a good job of expressing it.
Speaker AI wasn't.
Speaker AAll right, I want to get to one more.
Speaker AI know, I know we're running over.
Speaker AThe reason I couldn't cut this one was because I think it might be, I think the two most important changes in underlying foundational changes from a trend perspective.
Speaker AThe first is consumers going to more locations, spending less time at each location and really chasing products that they love, value and, and, and experience.
Speaker AI think this is the other one and it's the phases of the suburban shift.
Speaker AAnd one of the things that's important here is again, we, we've talked about this before, but there is, there is waves of this.
Speaker APeople move from the city into the suburbs.
Speaker AThere's a first time demand of places that you didn't have access to and now you have access to.
Speaker AAmazing.
Speaker AYou have a second level where retailers come to those areas to chase.
Speaker ABut then you have a third that inherently lags behind, which is the real estate component.
Speaker AThe shopping centers start to evolve in order to meet these demands.
Speaker AThey start changing their perspective from a place making point of view.
Speaker ASo the way that they build the centers is different in order to drive people to those places.
Speaker AAnd I'll give you a weird example that I think makes a point none of us would say five Below is a premium category, right.
Speaker AWe would put them clearly in the discounted dollar lane.
Speaker AAmazing retailer.
Speaker AThere I was sitting at a, in a shopping center where they had this really exciting high end coffee chain called Pura Vida that's like exploding in South Florida and like other places.
Speaker AAnd it had this kind of chic, high end audience all buzzing around and a lot of them after going to the coffee were walking across the street into the five below.
Speaker AAnd I think that there's this point is not that like Five Below is now becoming chic, but as you start bringing more of these players into these suburban environments, it's going to be more attractive for types of retailers that would have never considered those environments in the past to start considering them.
Speaker AWhich means that those areas are going to fundamentally change and it's going to shift the center of gravity, but it's lagging because you need to build, you need to create, you need to make changes.
Speaker AAnd so I think we're going to start seeing this year, next year, in the coming years, the actual after effects of people realizing that there was a suburban shift three to four years ago.
Speaker BI've not thought about that.
Speaker BThat's a really good point.
Speaker BIt doesn't surprise me though, given that we've had you on the show talking about this, this shift in the past.
Speaker BSo you think it's going to become even more augmented here going forward?
Speaker AI think it's going to be enormous.
Speaker AI think that's the reason, like I think this is massive because if great shopping centers and they start getting more high end, they start getting exciting, people want to spend more time there.
Speaker AAnd if they want to spend more time there, all of a sudden retailers and restaurant chains and places that wouldn't have expected to be there in the past are like, maybe I should consider this place because there's not enough great locations.
Speaker ASo now I want to go there to chase this audience, audience.
Speaker AAnd so there are ripples.
Speaker AIf this goes, it changes the landscape in a really powerful way.
Speaker CEthan.
Speaker CI think that there's also this component of, you know what, not to bring in the value equation again.
Speaker CBut the things that we're looking at on the slide are Nordstrom Rack and Ross Dress for Less.
Speaker CAnd I think when you look at what's driving the next generation to those suburban shopping centers, they are looking for value, they are looking for price.
Speaker CAnd so I think that this, this, this, these two obviously Nordstrom Rack and Ross Dress for Less are hitting on that higher quality, lower price point in the, in that like value equation.
Speaker CBut then you also have five below, which is the, you know, destination for that next generation.
Speaker CThat is the thing that they're wanting to go and do.
Speaker CAnd so I, I wouldn't be surprised if we continue to see, as you're suggesting, I think this mix of like, what's, what's the value that you get from going to these places, walking around, grabbing your coffee and shopping and getting all you need from a variety of retailers that offer value in different ways.
Speaker AAnd this redefined chic, like, what's cool, what's exciting, belongs together as a result.
Speaker AOne last like thing I'll say about this is we were once talking to a mall owner who said a mall is the sum of its parts.
Speaker ASo the brand of a mall is based on the retailers that are in there.
Speaker AAnd we push back pretty hard.
Speaker AI grew up in New Jersey.
Speaker AThe Short Hills Mall in New Jersey is the fancy mall in our area.
Speaker AIf you are, I don't know, Ethan's Boutique Beauty Shop coming soon.
Speaker AAnd I launch in the Short Hills Mall.
Speaker AI'm immediately fancy.
Speaker ASo there is, yes, a mall is the sum of its parts, but it also over time becomes that and can imbue that brand onto the places that come inside of it.
Speaker AAnd I think as these shopping centers change, it changes the things that brands can get from being inside of them.
Speaker BSo put some tangibility to this discussion to me.
Speaker BSo like, so if you say like the average suburban shopping center that you're, you're talking about now is X, what do you envision it turning into five years from now?
Speaker AI think it's going to have more high end coffee places and restaurants.
Speaker AI think you're going to see more people sitting there throughout the day.
Speaker AI think you're going to have more digitally natives that are thinking about their 10 to 30 locations.
Speaker BOkay.
Speaker AYou're going to find that some of them are in these, they're in the major malls, they're in some big cities and then they're also in these random, like, why are you in this suburban, high end, open air shopping center, high traffic area?
Speaker AI think there's going to be an attraction of the places that you wouldn't normally expect and it's going to change the dynamic.
Speaker AAnd part of this is going to be driven by the fact that there's just not enough space.
Speaker ASo that competition for space, you know, if it's great spaces in the suburban environment, the suburban environment is getting more exciting.
Speaker AAll right, let's take that dart throw because there aren't enough places to go.
Speaker BRight?
Speaker BRight.
Speaker BOkay.
Speaker BWow.
Speaker BBe fun to watch.
Speaker BFun to watch, for sure.
Speaker BAll right.
Speaker BIs that it, or do you have something else for us?
Speaker AThat's what I've got, guys.
Speaker BYou're out.
Speaker BYou're out.
Speaker BAll right.
Speaker BAll right.
Speaker BWell, that was great, man.
Speaker BThanks for doing that.
Speaker CYes, thanks, Ethan, for playing along and letting us ask and pepper you with all kinds of questions, whether you were prepared for them or not.
Speaker CYes.
Speaker CAll right.
Speaker CWell, thank you, Ethan.
Speaker CWe really appreciate you and your time and your research, as always.
Speaker CIf people want to get in touch with you to learn more about Placer and how they can add insights like the ones you shared today to drive their business, what's the best place for them to do that?
Speaker ASo you can reach out to me at ethanlacer AI.
Speaker AIf you don't want to talk to me, you can reach out to IdeaSlacer AI or you just check out our website.
Speaker AWe have a free version of our premium product.
Speaker CExcellent.
Speaker CThank you so much.
Speaker CThanks to all of you who followed along with us today live.
Speaker CThat wraps us up.
Speaker CThanks, Ethan Chernovsky of Placer AI for sitting down with us.
Speaker CAnd thank you to our producer, Ella Sirjord, who brought you all of this content.
Speaker CAs always, on behalf of all of us here at Omniton, be careful out there.





