Is Macy's Turnaround for Real? | Fast Five Shorts
Macy’s has posted its fifth consecutive quarter of comparable-sales growth, beating Wall Street estimates and raising its full-year guidance as CEO Tony Spring's turnaround strategy takes hold.
Chris Walton and Josh Hahn discuss whether it's finally time to plant the victory flag at Macy's, or if there is still too much heavy lifting left to do on the core brand.
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Macy's posted its fifth straight quarter of comparable sales growth and raised its full year guidance.
Speaker AAs CEO Tony Spring says the retailer is now, quote, a different Macy's, which is operating from a healthier position.
Speaker AAccording to CNBC, Macy's fiscal second quarter comparable sales rose 2.7% company wide, well ahead of Wall Street's estimate of roughly 0.8% growth.
Speaker AGrowth was driven in large part by Macy's quote, reimagined stores and the revamped locations central to its turnaround strategy.
Speaker AWhile Bloomingdale's comparable sales jumped 11.3% and beauty chain Blue Mercury rose 6.2%.
Speaker AJosh.
Speaker AOh man, I have no idea what you're gonna say to me on this one.
Speaker AIs it time to plant the victory flag at Macy's and bow down in homage to Tony Spring or do you think there's still more work to do?
Speaker BI don't think there, it's time for victory parade yet.
Speaker BI think the, I think the flag is within reach or they can see the right.
Speaker BSo maybe over the river and through the woods they see a flag over there, but it's probably still packed away.
Speaker BI think Tony Spring, he deserves credit for creating momentum obviously and putting the customer back at the center of Macy's strategy, which I think is really important.
Speaker BBut one of the things I read, you know, they're, they're remodeling a lot of stores and closing some of the underperforming stores, which, it's kind of a short term know, focus and strategy, but that comes at a high price.
Speaker BAnd what, what I believe I read was that a lot of those investments are being made from the tariff refunds that they received.
Speaker BRight.
Speaker BSo they received 90.
Speaker BI think they're investing 90 plus million dollars out of those tariff refunds, which feels like a little bit of a, a one time benefit versus like this long term operational strategy and brand improvement strategy.
Speaker BSo yeah, I mean I think ultimately they're going to have to ask the, or answer the question which is what is the compelling reason to choose Macy's over their competitors?
Speaker BAnd so in retail, as you know better than anybody, right, one strong quarter or a strong year even doesn't erase like years of challenges.
Speaker BAnd so I think, right, you know, the real test is is can, you know, can Macy's turn it into kind of sustained, profitable growth across the entire fleet?
Speaker BAnd one of the things I noticed too was I know like Bloomingdale's and, and Blue Mercury, right.
Speaker BReally, really strong quarters and really strong performance.
Speaker BBut I don't think the core Macy's stores have been nearly as strong.
Speaker BAnd so I think if, if, if they want to have long term success, I think they have to figure out the core Macy's brand and really drive that.
Speaker AI think I fundamentally agree with you on this point.
Speaker AYou know, I think like, you know, I think number one, and I've been harder on Macy's than anybody, Josh.
Speaker ALike you know, pretty, pretty pointed at times, quite frankly.
Speaker AAnd I got to give credit where credit is due.
Speaker AI mean five, five straight quarters of comp growth is saying something because you're actually anniversary yourself.
Speaker AI mean you've been in retail a long time and that, that is the tell point when you're like, okay, you know, you're doing something at least better than you were doing before.
Speaker AIt shows how good your good is when you can comp your comp, so to speak.
Speaker ASo it's definitely nothing to sneeze at.
Speaker AUm, but Josh, to your point, and I don't know when the last time you were in Macy's was, but I went in there this past weekend and.
Speaker ACause I was kind of like, okay, you know, what's in the water?
Speaker ALike, should I be drinking this Kool Aid?
Speaker AYou know, like.
Speaker AAnd I went in there and I was kind of like, I don't get it.
Speaker ALike, I left confused.
Speaker AI was uninspired.
Speaker AI wanted to buy stuff and I didn't get, you know, hooked to buy anything.
Speaker ASo I don't know, I just.
Speaker AIn general, there's still some skepticism from me in terms of how much the dissolution of other competitors is still having on the numbers, particularly in the department store space.
Speaker ABut with that said, the one caveat I would make to my argument is I think Tony Spring likely gets that.
Speaker AHe understands the rub, so to speak, and is following his plan very methodically.
Speaker AAnd the great news is that the wound, you know, to put it in my terms, the wound has been cauterized and at least the bleeding has stopped.
Speaker AWhich is saying something that I, I for one, and I'll, I'll call it like it is, I never thought that we were going to see that even.
Speaker AAnd so that is a remarkable achievement in and of itself, especially as you look back at the history of my commentary on this show.
Speaker ASo that's my take, Josh.
Speaker AAnd.
Speaker ABut you know, you know, maybe, hopefully, you know, for the sake of Macy's, they can all prove us wrong.
Speaker BYeah, yeah, I was, I've been a Macy shopper.
Speaker BI've had a Macy's credit card before in the past, but every time I'VE had it multiple times, and then I've closed the credit card and I'm like, I'm just not coming back.
Speaker BYou know what I mean?
Speaker BAnd so, like you said, there's no, like, differentiation that I've experienced.
Speaker BNow, to be fair, I haven't been there in probably the last year, but I would have to experience something new next time I go to a Macy's or I Visit, you know, Macy's.com to be like, oh, you know what, they've changed.
Speaker ARight?
Speaker AYou gotta.
Speaker AYou gotta.
Speaker AYou wanna feel something palpably different.
Speaker AYeah, I wasn't seeing that.
Speaker ANow the question becomes, like, you know, do you, for good retailing, do you to see something probably different, or do you just need to.
Speaker APalpably different, if that's what I'm trying to say, or do you just need to be, like, better at what you do every single day?
Speaker AAnd that's probably where the jury is still out.
Speaker AI don't think either one of us know the answer to that question yet, do we, Josh?
Speaker BI don't think so.
Speaker AYeah.
Speaker AAll right, well.
Speaker AAll right, well, kudos to Tony Spring, though, for doing a heck of a job for the first five quarters or the last five quarters of his tenure.