Instacart’s Smart Cart Uses AI to Watch Your Every Move | Fast Five Shorts
This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, dives into Instacart’s latest AI-powered Caper Cart update using NVIDIA technology.
Chris Walton and returning guest Carter Jensen debate whether smart carts actually solve real consumer problems or if this is another overhyped investment.
From high costs to low adoption, the conversation challenges whether AI is being applied in the right places in retail.
⏩ Tune in for the full episode here.
#Instacart #AI #RetailTech #Grocery #Innovation #OmniTalk
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00:00 - Untitled
00:12 - Introduction to the Grocery World Model
01:23 - The Future of Shopping Carts: AI and Integration
02:32 - The Role of Robotics in Shopping Carts
05:11 - The Impact of Agentic AI on Retail
06:25 - The Challenges of AI in Cooking Technology
Instacart is integrating Nvidia AI technology into caper carts, that smart cart platform.
Speaker ATurning each cart into an AI edge device and laying the groundwork for what they call the grocery world model.
Speaker ANow, Grocery world model, what is it you might ask?
Speaker BOh yes, please tell me, Carter.
Speaker AYeah, tell me more about this.
Speaker AI want to know more.
Speaker AWell, according to Chainstorage, each caper cart is now going to be equipped with the Nvidia Jetson Edge AI device that runs advanced sensor fusion.
Speaker ASo sensor fusion buzzword, right?
Speaker ACombining basket facing cameras, weights measures and a certified scale location tracking system for when it's actually in the aisles and outward facing cameras to accurately identify the exact items that are placed in the cart in real time, even when the cameras are blocked.
Speaker ATalk about a surveillance device.
Speaker AHoly cow.
Speaker ASo two AI systems are going to work in parallel.
Speaker AThe Edge encoder, which Nvidia Jetson is known for, giving real time feedback and a cloud vision language model for all the reasoning and actually crunching of that data.
Speaker AThose two data streams produce really this signal that allows for this incredibly high accuracy to understand everything that is in the cart.
Speaker AThe system updates its understanding of each store shelf as frequently as every hour, creating a real near real time view or model of shelf conditions, item placements, etc.
Speaker ARight Chris, this is the A and M put you on the spot question of the week.
Speaker AAnd here it is.
Speaker AAs investment continues for the caper cart is the Nvidia integration and specifically the idea that I can see items on the shelf unlock Instacart needs to increase capers relevance or is throwing more money and hype at this a niche application?
Speaker BOh my God.
Speaker BIt's 100% the latter, Carter.
Speaker B100%.
Speaker BThis is, this is the, this is the hype of all hype announcements.
Speaker AAnd I mean they're laying AI on top of, you know.
Speaker AYeah, the announcements maybe get a little bit more press.
Speaker BThe amount of ways this card has been tried to be sold over the last X number of years is just unfathomable to me.
Speaker BSo like this, here's the.
Speaker BBut here's the reason I think this, this announcement is all hype, because to me this is this.
Speaker BActually the funny thing about this announcement is it's right strategy, wrong substrate.
Speaker BFor example, if the cart is the tool for this, why does it need to be a smart shopping cart at all?
Speaker BCouldn't you just equip a regular old cart unbeknownst to shoppers and not require shoppers to adapt their behavior to using a new cart and get all the same information that you're reportedly trying to get from this, or 100% you can.
Speaker BAnd with that said, though, there's even a better way to do this.
Speaker BAnd that better way is robotics.
Speaker BBecause the problem with the cart serving as the substrate is that despite what this headline says, you cannot guarantee the real time view of the store is being captured the same way at the same time every time.
Speaker BBecause when you're leaving that to customers or employees, they're going to do it differently.
Speaker BA robot is the only thing that can do it the same way every time.
Speaker BAnd robotics are still the best way to do that because that's what they do.
Speaker BAnd their field of vision is better too, for that reason as well, because they can get inside the nooks and crannies better than, say, a cart that's just randomly going through the store.
Speaker BSo once again, once again, Carter, like Instacart's out pushing the cart.
Speaker BI don't think it's going to work.
Speaker BThey'd be better off at this point.
Speaker BThey'd be better off just acquiring a robotics company and stop throwing more good money after bad.
Speaker BThat's my opinion.
Speaker AYeah, it's so the other thing to think about here also, first of all, there's like multiple downsides, different angles here.
Speaker AFirst of all, the consumer side, they talk in this article, Chris, about, like, what is the benefit to the consumer?
Speaker ALike, why would I take, you know, two minutes to log in and actually do this thing when my kids are crying, right?
Speaker AAnd I'm just trying to get in and out, whatever, you know, and they say, oh, it'll help you with recipes.
Speaker AWell, coming from someone who did digital at General Mills, like, no, like this recipe game.
Speaker AAnd the recipe excuse is something that everyone talks about, but no one actually can figure out how to add any value to.
Speaker AYou got your lists that you put on your phone or written on a piece of paper, and that's the behavior, that's what you do.
Speaker ADon't try to change it.
Speaker AAnd the value that they claim this is going to give the consumer pales in comparison to the friction that it's going to bring, which is accurate.
Speaker AThen you have the actual tech side.
Speaker ASo, Chris, one of these Nvidia chips is about 500 bucks.
Speaker AThat doesn't account the cameras, it doesn't count the scales, it doesn't account the actual cost of the cart.
Speaker ARight.
Speaker AHow many shopping carts have you seen in a creek down by your house?
Speaker ARight?
Speaker ALike the cost that this is going to bring to grocers, Right?
Speaker ALike, you know, you're talking about a retail environment that's got 2% margins and you're going to spend, what, $2,000 per cart so that you can get a little bit more data between the hours of noon and one, that coffee is out of stock.
Speaker ALike, it just doesn't, it doesn't make sense.
Speaker AThat relationship is so off balance.
Speaker AThere's zero way that this actually is a legitimate play.
Speaker BYeah, that's really interesting, too.
Speaker BLike, actually, that's a good, that's a good tell for all our listeners, too.
Speaker BWhen you, when you hear the stories that people keep saying over and over again, in this case, it's recipes.
Speaker BLike, yeah, I mean, you basically just said on the previous headline, like, you couldn't even sell recipes through TikTok.
Speaker BYou know, it wasn't, it wasn't really doing anything for you through TikTok.
Speaker BSo it's not going to do anything for you on a cart either.
Speaker BYou know, it's so, it's just, it's just as I think about.
Speaker BAnd I say that too, because when I'm sitting here at Shop Talk, you know, agentic AI is the topic of the day.
Speaker BI'm going to veer off course a little bit, but agentic AI is the topic of the day.
Speaker BAnd you keep hearing all these things about how it's going to make our lives easier.
Speaker BWe don't have to reorder everything, which is the same baloney that you heard about subscription models forever and ever.
Speaker BAnd it's just because our minds just gravitate towards something we know without just going into and saying, okay, how many of us really want that at the end of the day?
Speaker BBecause the chances are it's a really small percentage of the people.
Speaker BI don't know.
Speaker BWhat do you think, Carter?
Speaker BAm I, am I on the right track with that?
Speaker A100%?
Speaker ALike, here's the thing, like, there's two sides.
Speaker AYou have the industry side, which everyone's just talking about buzzwords, and I guarantee no one actually knows what it means or how to actually apply it to their business.
Speaker ARight.
Speaker AThat's the issue that you're seeing at Shop Talk now and then from the consumer perspective, like, they just don't care.
Speaker ARight.
Speaker ALike, you know, again, I go through my mind of the barriers to entry to try to assemble a recipe on a touchscreen that your kid is yelling at you about.
Speaker ARight.
Speaker ALike, it just is the worst.
Speaker ARight.
Speaker ASo it's just one of those things where, you know, there are, there are fails in every side.
Speaker AThis is a sizzle, as we used to call it, Chris.
Speaker AThis is a sizzle in a pan.
Speaker BI was going to bring that up, actually.
Speaker BYeah.
Speaker AThis is throwing AI at a problem.
Speaker AChasing bad money after more bad money after more bad money and thinking that AI is going to be the solution with these really expensive carts, when the investment probably could have been made into something like robotics, like you talk about.
Speaker BRight?
Speaker AYeah.
Speaker B100% Something that's proven and rolling out.
Speaker AOh, my gosh.
Speaker BShowing the efficiencies that come with it, too.
Speaker BThat's the other thing.
Speaker BLike, why would you be investing this?
Speaker BIt's totally unproven, but anyway.





