Nov. 30, 2024

Fast Five Shorts | A Shake Shack On A Plane Lightning Round

Fast Five Shorts | A Shake Shack On A Plane Lightning Round

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: A Shake Shack On A Plane Lightning Round

For the full episode head here: https://youtu.be/xDKKCu9Alfk



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Chris

Question number one, Chris.


Chris

Our boy Brian Nichol, the new Starbucks CEO, is now tackling wait times at Starbucks airport locations, especially of note today, one of the busiest travel days of the year.


Chris

Chris, what is the longest you've waited for Starbucks at an airport?


Brian

Oh, I remember this pretty vividly, actually.


Brian

I think I was in.


Brian

I think I was at the Phoenix airport last New Year's, like, around New Year's, and it took 45 minutes to get my Starbucks.


Brian

Like, it was crazy.


Chris

45 minutes.


Brian

Yeah.


Brian

And it kind of.


Brian

You kind of get the other thing I don't want.


Brian

You kind of get no man's land when that happens, too, like, because you can't go back through the line and be like, cancel my order, because you've already paid for it.


Chris

And it's no.


Brian

So frustrating.


Brian

But, yeah, I mean, I don't know what you do about it, because it's just that many people you're trying to serve.


Brian

So, you know, it wasn't that big a deal.


Brian

I'm captive in an airport, I guess, Ann, But I don't know.


Brian

What's yours?


Chris

I mean, yeah, it was.


Chris

It's a long thing.


Chris

I think I.


Chris

That was the first time I ended up messaging Starbucks through the app and just being like, I paid for this order.


Chris

I've been waiting for half an hour, and I have to get on a flight, like.


Chris

But.


Chris

And they.


Chris

They resolved it quickly.


Chris

But it's definitely an issue.


Chris

Definitely an issue, especially at the airport locations.


Brian

That's good to know.


Brian

I never thought about doing that.


Brian

All right, second one.


Brian

Krispy Kreme launch.


Brian

A new Grinch donut made with an unglazed donut base that is filled with coal, AKA cookies and cream filling, then dipped in green Grinch green icing with the lines of chocolate frosting piped on top to form the character's face, complete with a, quote, smirky grin and buttercream hair.


Brian

End quote.


Brian

What was your favorite Dr.


Brian

Seuss book growing up, Ann?


Chris

Oh, all the places you'll go.


Chris

My.


Chris

My grandma, who I was very close to, gave me a copy of that book and wrote inside of it.


Chris

And it's probably one of my most treasured possessions that I own right now.


Chris

So, yes, that's my favorite.


Chris

And the Grinch is fun, too.


Brian

But, yeah, the podcast makes you feel a little happier each week, too.


Brian

And thank you for that.


Brian

Thank you for that.


Chris

All right, Chris.


Chris

Next week, Delta will start serving Shake Shack burgers on flights out of Boston, with plans to roll it out to the rest of the US not so Long afterward.


Chris

Are you pro or con Shake Shack being served to every person sitting within inches of you on your next Delta flight?


Brian

Oh my God.


Brian

I'm decidedly caught on this.


Brian

I think this is a terrible move by Shake Shack.


Brian

Why would you want your potential first introduction to your brand BV airplane service?


Brian

Seems like a good.


Chris

Right?


Chris

It's not going to be good.


Brian

It seems like a move with only downside to me.


Brian

And the other thing it makes me think of too, Ann, is I guess you could say that I've had it with these mother effing Shake Shacks on this plane.


Brian

You know, like that's.


Brian

I've had it with these most freaking Shake Shacks on this plane.


Chris

Oh, yeah.


Chris

Oh, yeah.


Chris

All right.


Brian

Yeah.


Brian

All right.


Brian

Build a Bear and KFC have collaborated on a new collection that includes a beer in a KFC bucket.


Chris

A bear?


Chris

A bear.


Chris

Not a beer.


Brian

A bear.


Brian

A beer.


Chris

Yes, I would definitely have a beer in a KFC bucket.


Chris

Hell yeah.


Brian

More than one.


Brian

All right.


Brian

A bear in a KFC bucket.


Brian

Were you to eat at kfc, would you order your chicken Extra Crispy or Original Recipe?


Brian

You have to pick one.


Chris

Okay.


Chris

I have never been to kfc, so I would probably pick Original Recipe because I feel like you don't mess with a good thing.


Chris

Right?


Chris

Like that's what they're known for.


Chris

Although, like, normally I would tend to go towards extra crispy, but I think I would have to try Original Recipe first.


Brian

Yes, yes.


Brian

Shout out to my long dead father, Chuck Walton.


Brian

Like, he was a hardcore Original recipe fan.


Brian

He used to eat there two times a week.


Brian

Not why he passed away, but, you know, probably, probably wasn't long for the road given his health habits.


Brian

But yeah, no, he'd go, he would, he would salute you.


Brian

And for your choice, I can't believe.


Chris

What would you pick?


Brian

A KFC.


Chris

What would you.


Brian

Recipe 100.


Brian

100.


Chris

Okay.


Chris

What is extra Crispy?


Chris

Just like, like I worry about it getting like burnt or like too crunchy.


Chris

Is that the case?


Brian

No, Extra crispy is like, like, you know, like you get at like the supermarket in like in like, you know, like if you get like fried chicken at the supermarket, it's like that, it's like that kind of thing.


Brian

But Original Recipe is like a very definitive texture.


Brian

It's what, it's what, you know, KFC was originally known for.


Brian

So.


Chris

All right.


Chris

Yeah, well, yeah, I'm going with the original recipe.


Brian

You gotta try it out.


Brian

You gotta go to kfc.


Brian

The kids will like it.


Brian

You know, give it a try.


Chris

I love Popeyes too much.


Chris

Like, why?


Chris

Again, like, Popeyes is so good.


Chris

Chris, have you been to Popeye's?


Brian

I've never been to Popeyes.


Brian

No, I.


Chris

You're gonna change your ways, man.


Chris

Chick fil a kfc.


Chris

They're gonna be out the window.


Chris

Popeyes.


Brian

But you should still try it.


Brian

You should still see if it's good.


Brian

You know, like, variety is the spice of life.


Chris

Okay, okay.


Chris

Where is.


Chris

I don't even know where there is a KFC by us.


Chris

Is there actually.


Brian

That's actually a really good point.


Brian

There is not one close to us at all.


Chris

How does one try kfc?


Chris

We'll see.


Brian

Yeah, I don't know.


Brian

I don't know.


Brian

In your travels and in your travels, eat some fried chicken.