Buy Or Sell: Aldi’s New Virtual Work Experience For Teenagers?
Aldi is making early career access easier with a new virtual retail work experience program designed for teens aged 13 and up. This forward-thinking discussion was made possible thanks to the innovation-minded sponsors of the Retail Fast Five: A&M CRG, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand.
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00:00 - Untitled
00:03 - Aldi's Virtual Work Experience Program
00:36 - Exploring Aldi's Virtual Work Experience for Teens
01:56 - Investing in Talent: The Future of Retail Careers
03:05 - The Reality of Recruitment Processes
05:46 - The Importance of Training and Retention in Entry Level Jobs
06:11 - Evaluating the Branding Story
Aldi is running digital work experience courses for teens.
Speaker AAccording to Internet Retailing, Aldi has launched a free virtual work experience program for anyone over the age of 13 to help them discover retail careers.
Speaker AThe online course, developed with SpringPod, is designed to offer insights into various retail roles, from warehouse and store operations to office positions.
Speaker AParticipants will engage with videos and guidance from all the employees, as well as interactive quizzes and activities.
Speaker AUpon finishing the program, they will receive a certificate to strengthen their cvs.
Speaker AYou can tell where this headline originated or resumes for future applications.
Speaker ASince launching, Aldi says that it has already attracted more than 2,000 signups and hopes to inspire even more young people to explore careers in retail.
Speaker AAnn, are you buying or selling Aldi's new virtual work experience course for teens?
Speaker BI'm buying the idea.
Speaker BI think it's great.
Speaker AI knew you would.
Speaker BI think they're going to have to figure out how they get traffic.
Speaker BLike that's my, that's my biggest concern here is are they going to see the payoff for the investment?
Speaker BI went into the tool yesterday and I recommend checking this out.
Speaker BI mean it's really impressive.
Speaker BLike I went through a couple of the sessions.
Speaker BThey help you set up a LinkedIn page.
Speaker BThey do like interview prep and practice.
Speaker BLike it's a great thing.
Speaker BI'm making my 14 year old sign up for this because I think it's a, a great tool.
Speaker BNow will this do?
Speaker BWill this result in Aldi getting an influx of, of new talent?
Speaker BI don't know.
Speaker BI think that's still to be determined.
Speaker BBut I do think, you know, having a son who's going through this process right now of trying to get his first job like this is a way to start to get them engaged and involved with your brand early on and, and leave a good taste in their mouth.
Speaker BI think no matter where they end up going.
Speaker BLike he could put this on a resume for a local grocery retailer or something when he's going in and there's really nowhere else to when you're early on in your job search.
Speaker BAnd I think the other component of this that we're hearing loud and clear here at Shop Talk Europe is the investment in the people that are working in your stores, getting training as early as possible, continuing to train people as much as possible to do a multitude of skills, not just training them on task specific jobs, but really preparing them for a career in retail.
Speaker BBecause I think that that's a hard thing for a lot of retailers to find is good service, right?
Speaker BSo I think that this, this Is Aldi making a strong investment here?
Speaker BWhether or not it pays off?
Speaker BStill.
Speaker BStill to be determined.
Speaker BBut I'm curious if you are buying or selling this.
Speaker AChris, you can probably tell what I'm thinking based on how I responded to your initial take.
Speaker AWell, so as an actual recruitment tool, I'm selling this, but as a feel good branding story, which I think you just, you just pretty much outlined the case for that.
Speaker AI'm buying that.
Speaker ALike, I think it's a, it's a great branding story for Aldi, but the reason I'm selling it as a recruitment tool is I just don't think it's grounded in the reality of how this actually works.
Speaker AAnd the reason I say that is I spoke to Natalia Wallenberg, the chief human resources officer at AJO Delez, on stage here at this conference on Monday at Shop Talk Europe.
Speaker AAnd she said, she talked about very extensively how they've built the process by which they can reject or accept an application to work in their grocery stores in eight minutes.
Speaker ASo that tells you the amount of traffic that's coming through and how quickly they need to sort through it and how often they're having to replace the labor in the grocery industry.
Speaker BRight.
Speaker ASo you have to move really fast to actually get the benefit out of this, which is kind of antithetical to like sitting down, taking a training course, all that kind of stuff.
Speaker AAnd you know how much evaluation is really going into it, you know, at this, at the grocery store entry level.
Speaker ASo I think programs like this sound good, but they don't really move the needle to me and actually getting people into the door and through the vetting process, which is really what you need, you know, at the end of the day.
Speaker ASo I don't, I don't know, I'm, I'm skeptical this one.
Speaker BCould you see a world where, could you see a world where, you know, like before the first interview, like, yes, you have the eight minute process of acceptance for an interview or rejection.
Speaker BCould you see a world where they're using something like this pre.
Speaker BIn person interview, like you made it into the next round.
Speaker BThis is like a qualifier or some component of this as a qualifier for, for making it to an in person interview or no, you don't think it's worth it?
Speaker BYou can tell right away?
Speaker AYeah, I, I, I don't know.
Speaker AHaving worked in the stores, I just find it hard to believe that the average person applying for an entry level job is going to take the time to do that.
Speaker ANumber one, you could mandate it, I guess, as part of your application process, which would be good, but I worry then that you're shutting down the funnel too much as well versus just getting them in and doing the on the job training based on the typical criteria you screen for.
Speaker AYeah, so, yeah, that's what's going through my head right now.
Speaker BTo answer your question, Anne, I guess I'm just curious.
Speaker BYes, you, I mean, yes, they could, they've got the process down to eight minutes at a hold, but are they, would it, would it be a more worthwhile investment to spend more time in some of those entry level jobs to invest more so that there's less turnover, so that you're, you're only doing this one, you know.
Speaker AYeah.
Speaker AAnd all.
Speaker AAnd I use the Ahold example just to talk, just to illustrate the speed at which, you know, things are happening.
Speaker ABut, you know, yes, 100%.
Speaker AAhold spent a lot of time on stage talking about the additional on the job training they're trying to give people to and the tools and resources that they want to give them to help them do the job so that they're getting people in quickly.
Speaker ABecause it's about, it's always, it's about hiring, training and retention, those three things.
Speaker AAnd so you have to have all of that.
Speaker AAnd this one, this one kind of falls in the netherworld of that when you think about the actual employee because it's more about giving education and certification to someone that could eventually work for you.
Speaker AAnd it even leans more towards like the office side of it, like a career in retail.
Speaker ASo like that's where it's just.
Speaker AThis one feels a little dissonant to me in terms of how it fits into the whole pie, but I could be wrong.
Speaker AI think Net Net, though, it's still a great branding story.
Speaker BYeah, I agree.
Speaker BWell, we'll have to see.
Speaker BI'll make my 14 year old go through this process in full and then I'll report back.