Amazon Is Using Local Grocers to Win Delivery Faster | Fast Five Shorts
This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, explores Amazon’s expanding grocery partnerships and its push into one-hour delivery.
Chris Walton and returning guest Carter Jensen discuss how Amazon is leveraging logistics to partner with regional grocers and whether these partnerships are a short-term win or long-term risk.
They also debate who really wins as Amazon tightens its grip on the final mile.
⏩ Tune in for the full episode here.
#Amazon #GroceryDelivery #RetailLogistics #Ecommerce #RetailTrends #OmniTalk
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00:00 - Untitled
00:03 - Amazon's Grocery Delivery Expansion
01:22 - Amazon's Grocery Strategy: Trust and Logistics
02:26 - The Impact of Amazon on Local Grocers
03:59 - The Future of Grocery Competition
06:08 - Amazon's Strategy in the Grocery Sector
07:42 - The Challenges of Grocery Competition
Two separate but related headlines to close out today.
Speaker AFirst, Amazon and Winn Dixie have expanded their grocery delivery partnership to the greater Tampa Bay area.
Speaker AAnd second, Amazon also has announced the rollout of new one hour and three hour delivery options covering over 90,000 products in hundreds of US cities, according to the Business Observer.
Speaker AI don't know if you knew this, Carter, but the Business observer is Florida's newspaper for the C suite.
Speaker AThat's what it says directly on their website.
Speaker BWell, good to know.
Speaker AYeah, I didn't know that.
Speaker ASo when I'm in Florida, I better be reading that one.
Speaker AThe Windset expansion makes delivery available to customers in many new Florida counties and including Tampa, Brandon, Lakeland, Bradenton, Sarasota and surrounding communities, adding to a service that began in Jacksonville and Orlando last September.
Speaker ACustomers can shop more than 15,000 Winn Dixie grocery items on Amazon, including fresh produce, quality meats, private label brands and locally sourced products.
Speaker AWinn Dixie Rewards members can even link their accounts to Amazon to earn rewards points on eligible purchases redeemable for dollars off future in store purchases.
Speaker AThen, on the delivery speed side of things, Amazon's new one hour option is also now live in hundreds of cities and towns and three hour delivery is now available in over 2,000 cities.
Speaker AAll right, Carter.
Speaker AAmazon has quietly been adding regional grocers like Cub and Winn Dixie to extend its grocery reach.
Speaker AAnd now it's offering one hour delivery in hundreds of US cities.
Speaker AWho do you think wins and loses in the long run here as Amazon continues to tighten its grip on the final mile?
Speaker BYou have wins and losers here potentially.
Speaker BBut I think what's really interesting is, is that if you look at the grocery history of Amazon, it hasn't been awesome.
Speaker BRight.
Speaker BThey've struggled to get grocery, but you know what they're really freaking good at?
Speaker BThey're really good at logistics.
Speaker BAnd you know what also these other grocers are good at?
Speaker BThey're good at trust.
Speaker BRight.
Speaker BThese consumers, these customers trust Winn Dixie.
Speaker BThey trust their local grocery.
Speaker BThey trust Cub, they love their Cub foods, they love their local Winn Dixie.
Speaker BYou know, and so what Amazon's been able to do is they've been able to capitalize on that trust and actually monetize it by putting the logistics layer between the trusted grocer.
Speaker BDon't mess with that.
Speaker BBut then I'm still gonna get paid.
Speaker BAnd this isn't cheap stuff.
Speaker BWe're talking like 1530 delivery setups.
Speaker ARight?
Speaker ARight.
Speaker BThe idea that you can now pay for the Amazon, the best logistics in the world to get you those groceries quick.
Speaker BI think consumers who can afford it are gonna really, really love it.
Speaker BNow who loses in this?
Speaker BI don't know.
Speaker BRight.
Speaker BLike I, if you look at the groceries, I'd be curious in your take, Chris.
Speaker BLike, yeah, you know, they're still getting the purchase.
Speaker BI'm sure Amazon's taking some healthy cut from already slim margins of grocers.
Speaker BThe, the thing is, is that though these, in the today's day and age, these local grocers don't have a single hope in the world to spin up their own delivery network.
Speaker BRight.
Speaker BThey can't compete with the, with the others and so know to go with Amazon the biggest and the best, like it seems like a smart move.
Speaker AYeah, yeah, well, okay, I think, but.
Speaker BI want your take because I, I want you.
Speaker AYeah, there's a lot here.
Speaker AThere's a lot here.
Speaker AI mean, I think, you know, in it could be argued it's a smart move in, in the short term.
Speaker ABut you know, the other part about Amazon too is Amazon is incredibly good at business.
Speaker AYou know, and I think you have to look at the history here as a judge too.
Speaker ALike you look at, you know, they bought diapers.com and what they do, they basically like brought that into the fold and kind of, you know, basically shut it down.
Speaker AThey brought Zappos into the fold and now Zappos is a shell of what it used to be.
Speaker ARight.
Speaker AAnd so the same, the same kind of principle, you know, applies here.
Speaker AWhereas like you get all these regional players onto the platform, it looks like a win win for everyone.
Speaker AAmazon gets the mark media dollars from having these products on their shelves in a way that, that the regional grocers aren't going to get to the same degree because Amazon's ad network is so much bigger.
Speaker AAmazon just continues to leverage the scale of its delivery infrastructure.
Speaker AThe regional grocers are going to find it tougher and tougher to compete.
Speaker AThis is going to help them feel like they're competing in the short term.
Speaker ABut at the end of the day their business is probably going to get smaller and smaller and smaller and then the values of those businesses are going to get smaller and smaller and smaller.
Speaker ASo that leaves Amazon a great option.
Speaker AYou know, five to ten years out they can say, do I just let them die off because, you know, I've got a healthy business that I've created in groceries somewhere else, or do I come in and start buying these up?
Speaker ADo I start buying these up regionally and you know, just because I know what they're going to sell.
Speaker AI know how much volume I'm going to get from it.
Speaker AI know what it's going to take to run it, and that's how I get into the grocery business.
Speaker ASo.
Speaker ASo I think it's really fascinating because you're right.
Speaker AThere's.
Speaker AThere's only so many options, like Walmart's kicking their.
Speaker AKicking everyone's butts, right?
Speaker ACarter, you could go with Instacart, which is fine, which Amazon is essentially like Instacart, you know, different version of that.
Speaker AOr you can set up your own delivery infrastructure, which is the only real way to survive in the long run.
Speaker AYou have to figure out your own picking and packing infrastructure in a way such that you can then very comfortably plug yourself into any of these marketplaces that you want at no detriment to yourself.
Speaker ARight?
Speaker ABecause then you can keep the first party data, you can keep them on your site.
Speaker AYou can make the decision out of desire to be on Amazon or be on Instacart versus being forced to be in there because your customers are wanting you to.
Speaker AWanting to find you there.
Speaker ASo that's the thing for me here is like, I think this is a needle that if you put it in your arm, it's gonna be really hard to get it out.
Speaker AAnd I worry about that in the long run.
Speaker BWhat do you think, though?
Speaker BA hundred percent.
Speaker BIf you think about the strategy as described, Amazon five years ago started going top down, buy whole foods in its entirety, right?
Speaker BFor, you know, let's, let's do that, that kind of stuff.
Speaker BAnd, and you can almost describe what you're, you're talking about here.
Speaker BIs this kind of ground up?
Speaker BYou know, it's the, the frog and boiling water a little bit here, right?
Speaker BBecause yes, they got logistics like, what's the next step?
Speaker BLike, all right, well, why couldn't you just shop Winn Dixie from Amazon.com right?
Speaker BYou know, and all of a sudden now you have all that traffic and you tell Winn Dixie, it's like, hey, managing a site is hard.
Speaker BYou got to bring people to it.
Speaker BWe'll just take care of all.
Speaker BBut we already got your inventory, we're already doing delivery.
Speaker BAnd before you know it, Amazon, to your point, just buys the brand, which is a shell of itself, and slaps that brand on the side of an Amazon warehouse and calls it a new Winn Dixie.
Speaker AYeah, yeah, because we've already got 20% of your volume going through, you know, Walmart in that region.
Speaker BAnd then they solve the trust problem because the average person is like, I love Winn Dixie.
Speaker BAnd who knows where that cucumber is actually coming from, right?
Speaker AYeah, yeah, yeah.
Speaker AAnd, and all that stuff is market available too.
Speaker ASo Amazon's also going to know what's selling in those regions and then can also just position their own products there directly because people are probably on the site looking, you know, at all the options that are available too.
Speaker AEven if they're potentially still loyal to Winn Dixie over time, that's going to, you know, siphon off some customers too.
Speaker AYeah, that's a, that's a great way to think about it, Carter.
Speaker AIt's more of a bottoms up approach here that Amazon's potentially taking.
Speaker ASo, so Net.
Speaker ANet.
Speaker ASo did, did your mind change on that one?
Speaker ADo you think that there's some more fear for the.
Speaker AThe reason grocers could lose here in the long run?
Speaker BI just think like, there's so much competition in terms, like to your point, setting up your own logistics network as a regional grocer, like, what are you really going to do?
Speaker BRight.
Speaker BAnd so, you know, your choice is to partner with Amazon or not to partner with Amazon and just trust that in store sales are going to continue to be what they are.
Speaker BAnd, and honestly too, there's still a lot of people in this world who go to the grocery store every week.
Speaker BLike, you know, grocery delivery is still, though, growing.
Speaker BIt's, it's not 50 that for sure.
Speaker BRight.
Speaker BLike, you know, you're talking 10, 15 maybe, right.
Speaker BIf that.
Speaker BAnd so there's still a huge market that wants to go to Winn Dixie.
Speaker BSo I guess the argument would be is like, okay, do you do this or do nothing at all?
Speaker BAnd I think there are probably two poor ends to each one of those.
Speaker BThose flight paths.
Speaker AYeah, yeah, it's not a position I'd want to be in.
Speaker AWhich is also probably why Aho Deleza's CEO yesterday jumped ship to Dollar General.
Speaker AFor those that are paying close attention to the headlines too, that's probably a big reason because he saw, you know, he sees the wr.
Speaker AThe wall in terms of where does he want to be and where does he want to have his chips placed?





