Psychology and Crisis Management with Gavin Freeman

Being a leader is hard. It's even harder during a crisis. I speak with psychologist and author, Gavin Freeman about leadership psychology as it pertains to crisis management. It's quite insightful and at times, surprising. We touch on: 1. The Ardent – Dreamworld Incident (Who? What? When? Where? Why? How? Outcome?), 2. The mind of the CEO – Upper Echelon of the CEO, 3. Regulatory Theory, 4. Promotional vs Preventative to Performance vs Preventative, 5. Behavioral Agency Theory, 6. Reputation Management, 8. Value = Insight + Tension (This is really interesting and worth a listen), and 9. What can leaders, professionals, and organizations do? It's a very interesting talk about psychology and crisis management, and Gavin does a great job of turning theory into something lite and understandable. It become clear quite quickly, that being a leader during a crisis is much more than following a plan. Enjoy!