Advancing from the Pressures of Performance Woes to Setting Expectations, Addressing Underperformance, and Achieving Success

Effective performance management is about more than evaluating results—it's about creating clarity, building accountability, and helping people succeed. In this episode, we explore the manager's role in setting clear expectations, providing ongoing feedback, addressing underperformance early, and navigating difficult conversations with confidence and empathy.

In this episode, hosts Dr. Sheryl White, Dr. Undraye Howard, and Dr. Loretta Howard will discuss with guest Dr. Pegah Teymoorian, Senior Human Resource Manager of Compliance and Employee Relations with the Neighborhood House Association in San Diego, CA, how managers can move beyond annual reviews to make performance management an ongoing part of their leadership approach. From communicating what success looks like to addressing gaps between expectations and results, we'll share practical strategies for fostering accountability, delivering constructive feedback, and turning challenging conversations into opportunities for growth.

Whether you're a new manager or an experienced leader, this episode offers insights to help you approach performance management with greater clarity, consistency, and confidence—while building a culture where people understand what's expected of them and feel supported in achieving their best.