Mike Dell's World

Mike Dell's World

Welcome to the world of Mike Dell—where tech, storytelling, and a bit of off-the-cuff wisdom collide. Broadcasting from Northern Michigan, Mike shares his thoughts on podcasting, technology, travel, aviation, and whatever else crosses his radar. No scripts, no rules—just real conversations, eclectic...

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What happened to customer service?

Recent Episodes

What happened to customer service?
Feb. 21, 2026

What happened to customer service?

I stopped into a Shell station tonight to grab a couple things. Quick in and out. That was the plan. Instead I walked into one of those forced self checkout setups. No regular checkout. No cashier. Just this open area with ca...
Legacy Aviation Learning Center in Traverse City – Interview with the founder, Dan Jonkhoff
Dec. 8, 2025

Legacy Aviation Learning Center in Traverse City – Interview with the founder, Dan Jonkhoff

In this episode of “Mike Dell’s World,” host Mike Dell interviews Dan Jonkhoff, the founder and chairman of Legacy Aviation Learning Center in Traverse City. The episode discusses the unique opportunity to earn an Airframe an...
We did it!  (Ok, I did it!) – Introducing Cup Of Traverse City
Nov. 30, 2025

We did it! (Ok, I did it!) – Introducing Cup Of Traverse City

Episode 30 of NaPodPoMo2025 is in the books, and it’s got me thinking — I’m not quite ready to stop doing daily episodes. But instead of continuing that here on Mike Dell’s World, I’m spinning up something new. Starting Decem...
Why Podcasting is Special
Nov. 29, 2025

Why Podcasting is Special

In this episode, I spend some time reflecting on what makes podcasting such a unique and enduring medium. After more than twenty years behind the microphone, I’m still struck by how something so simple — an audio file deliver...
Traverse City State Hospital
Nov. 28, 2025

Traverse City State Hospital

In this episode, Mike dives into the deep and fascinating history of one of Traverse City’s most iconic landmarks: the Traverse City State Hospital , also known historically as the Northern Michigan Asylum and the Traverse Ci...
Traverse City is still a small town, or is it?
Nov. 27, 2025

Traverse City is still a small town, or is it?

In this Thanksgiving Day episode, Mike reflects on the holiday, family, and the evolving character of Traverse City. It’s a bittersweet year—his family’s first Thanksgiving without his dad—but also a moment to appreciate trad...

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