480 Pivoting in Coronavirus: Travel Entrepreneur Madeline Jhawar on the Power of Gratitude and Deepening Customer Relationships

Madeline Jhawar was growing her successful travel agency Italy Beyond the Obvious offering custom Italian high-end vacations for curious travelers when the Coronavirus ground business as she knew it to a halt. Madeline shares today what she’s doing to keep her team members safe, motivated, and paid, plus how she’s pivoting to find new opportunities to provide value in the crisis, all while learning a new skill: homeschooling.