Dr. Jokima Hiller discusses creating the outline for her first booklet, the Rev Par Formula, which centers on the Revenue per Available Room metric in the hotel industry. She shares her experiences managing a hotel and navigating challenges while maintaining profitability.
Additionally, Dr. Hiller introduces her other book, 'Seven Easy Ways to Show Your Employees You Care,' and talks about her transition from Indianapolis to Springfield, Missouri, where she is now teaching and pursuing her doctorate.
Even though she is somewhat removed from the industry, she stays connected through her colleagues and students who are active in the field.
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◾Podcast: https://open.spotify.com/show/6m8c9d3BBUKJIqarRBLk1M?si=d52f4581cbf84cb2
◾Books: https://www.amazon.com/stores/author/B004YTGI7W/allbooks?ingress=0&visitId=ee681c65-838f-4adf-93fc-88cf31b64bbb&ref_=ap_rdr&ccs_id=562fb630-4bd7-4246-84c1-4fb00fe82db7
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