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Empathy Episodes

May 1, 2025

Innovation in the Costa Rica Call Center with Richard Blank: Ep. 57

Welcome to another insightful episode of Innovation Insights! Join host Dr. Eulanda Sanders as she sits down with Richard Blank, CEO of Costa Rica's Call Center and a division of Cheyenne Consultants. Richard's journey from N...

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March 13, 2025

Innovation in Senior Care & Living with Dr. Malinda Shultice, MPA, LNHA: Ep. 48 | iNNOVATION Insights

In this episode of iNNOVATION Insights, hosted by Dr. eUlanda Sanders, we welcome Dr. Melinda Shultice, a seasoned healthcare administrator and advocate for empathetic leadership in long-term care. Malinda shares her accident...

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